Ana-Paula Arvelos
South Riding,Virginia
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.
Overview
1
1
year of professional experience
Work History
Cashier
Five Below
South Riding, Virginia
09.2023 - Current
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Conducted price checks for special orders or discounts as requested by customers.
- Followed company security procedures for handling large sums of money.
- Greeted customers and answered any questions they had about the store's products and services.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Issued receipts, refunds, credits or change due to customers.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Stocked shelves with merchandise when needed.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Used suggestive selling techniques to promote add-on sales.
- Helped customers find specific products, answered questions, and offered product advice.
- Processed sales transactions to prevent long customer wait times.
Education
High School Diploma -
Freedom High School
Bethlehem, PA06-2019
Skills
- Cash Handling
- Payment Processing
- Product Recommendations
- Returns processing
- Customer Service
- Payment Collection
- Cash Register Operation
- Customer Assistance
- Merchandise Restocking
- Sorting and Categorizing
- Microsoft Office expertise
Languages
Portuguese
Native/ Bilingual
Spanish
Limited
Affiliations
- Reading
- Writing
Timeline
Cashier
Five Below
09.2023 - Current
High School Diploma -
Freedom High School
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