Ana Paulene Maglaque
Rockville,MD
Summary
Aspiring social worker with a Bachelor’s degree in Criminology and Criminal Justice, and diverse experience in correctional pre-release, reentry, and screening services, as well as patient-centered care in a dental office setting. Skilled in client interviewing, intake and assessment, trauma-informed communication, and ethical practice. Experienced in supporting justice-involved individuals through reentry planning, and providing compassionate, professional assistance to patients in fast-paced clinical environments. Demonstrates strong organizational, documentation, and interpersonal skills, with a commitment to promoting dignity, respect, and empowerment across diverse populations.
Overview
5
5
years of professional experience
Work History
Dental Assistant
Boston Dental Group
04.2021 - Current
- Scheduled patients and conducted pre-appointment intakes by collecting insurance information and documenting patient concerns.
- Assisted dentists during procedures while ensuring patient comfort and emotional support, particularly for anxious or vulnerable patients.
- Communicated clearly and respectfully with patients from diverse backgrounds, explaining procedures and addressing questions.
- Maintained accurate records and handled sensitive personal and health information with confidentiality and professionalism.
- Demonstrated strong organizational skills, time management, and the ability to multitask in a fast-paced clinical setting.
Intern
Pre - Release and Re-entry Services
01.2025 - 01.2026
- Conducted structured screening interviews with incarcerated individuals who are being evaluated for transition into the Work Release Program.
- Gained in-depth knowledge of MCCF policies, procedures, and reentry pathways, including eligibility criteria, and case flow.
- Collaborated with case managers by reviewing cases and following individuals throughout the screening, pre-release, and reentry process.
- Assisted with pre-release and reentry planning by supporting access to housing, employment, and community-based resources.
- Shadowed Resident Supervisors across multiple housing units to better understand facility operations, resident supervision, and safety protocols.
- Supported residents through educational, recreational, and structured activities that promoted engagement, coping skills, and positive use of time while incarcerated.
- Maintained confidentiality, ethical boundaries, and trauma-informed practices when working with justice-involved individuals.
Education
Bachelor of Arts - Criminology and Criminal Justice
University of Maryland
College Park05.2025
Associate of Art - Criminology and Criminal Justice
Montgomery College
Rockville12.2022
Skills
- Client Interviewing & Screening
- Documentation and recordkeeping
- Case Coordination & Documentation
- Advocacy & Resource Navigation
- Interpersonal Communication
- Confidentiality & Professional Boundaries
- Microsoft Office (Word, Excel, Outlook)
- Cultural humility and respect for diversity
- Time management and multitasking
LANGUAGES
English and Filipino (Tagalog)
Timeline
Intern
Pre - Release and Re-entry Services
01.2025 - 01.2026
Dental Assistant
Boston Dental Group
04.2021 - Current
Associate of Art - Criminology and Criminal Justice
Montgomery College
Bachelor of Arts - Criminology and Criminal Justice
University of Maryland