Summary
Overview
Work History
Education
Skills
Timeline
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Ana Perez

San Jacinto,US

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

21
21
years of professional experience

Work History

Remote Staffing Coordinator

Kindred Hospital
03.2022 - 06.2023
  • Staffing coordinators plan and implement staffing solutions
  • This includes assisting with the hiring process, creating work schedules, monitoring employee performance, and preparing daily staffing reports
  • Plan, organize and implement sustainable staffing strategy
  • Investigate company's staffing needs and take actions to staff accordingly
  • Work with recruiting agencies when needed
  • Assist in candidate screening and interviewing
  • Assist in new employee onboarding
  • Assist with new employee orientation
  • Design and plan work shifts schedules
  • Provide assistance with payroll procedures and activities

Admitting Clerk

UCI Medical Center
06.2015 - 08.2018
  • Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
  • Verified patient details and insurance coverage and collected co-pays.
  • Reviewed hospital schedule and confirmed arrival times.
  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Completed administrative patient intakes with case histories, insurance information and mandated forms.
  • Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
  • Performed various administrative tasks by filing, copying and faxing documents.

Medical Records Assistant

UCI Medical Center
04.2007 - 04.2014
  • Filed records for timely retrieval.
  • Audited files for completion and accuracy.
  • Posted medical records promptly upon accurate assembly and analysis.
  • Communicated with doctors and insurance companies to resolve patient issues.
  • Documented patient condition and treatment, coding medical claims for hospital and nursing facilities.
  • Created and delivered presentations to promote health education.
  • Uploaded physician progress notes, history, and physicals into electronic medical records.
  • Maintained patient records systems by archiving, scaning and indexing important documents and files.
  • Reviewed charts and flagged incomplete or inaccurate information.
  • Supported medical staff by providing organized and accurate medical records.
  • Scanned medical records in digital format for easy retrieval and accessibility.
  • Printed and photocopied documents to provide patients with copies of medical records.
  • Processed medical records requests from outside providers according to facility, state, and federal law.
  • Utilized electronic medical record systems to store, retrieve and process patient data.
  • Followed up with medical staff regarding missing information in patient records.
  • Scanned and uploaded medical records into electronic medical records system.

Housekeeper

UCI Medical Center
01.2005 - 04.2007
  • Disinfected and mopped bathrooms to keep facilities sanitary and clean.
  • Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
  • Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.

Merchandise Associate

Old Navy
04.2002 - 06.2004
  • Transported merchandise to sales floor and restocked shelves, racks and bins.
  • Answered customer questions regarding store merchandise, department information, and pricing.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Removed damaged, out-of-code, not-in-set and discontinued items from displays.
  • Greeted, serviced and thanked all customers.
  • Used pallet jacks to move and position merchandise.

Education

High School Diploma -

Santiago High School
Garden Grove, CA
06.2004

Skills

  • EMR / EHR
  • Data entry
  • Records pulling
  • Payment collection
  • Office administration
  • Patient privacy and confidentiality
  • Medical information release
  • Customer service
  • Quick learner
  • Time management skills
  • Positive learning process
  • Excellent communication
  • File/records maintenance
  • Document filing
  • Coordinating paperwork
  • High School 2004
  • New Hire Onboarding
  • Employee Onboarding

Timeline

Remote Staffing Coordinator

Kindred Hospital
03.2022 - 06.2023

Admitting Clerk

UCI Medical Center
06.2015 - 08.2018

Medical Records Assistant

UCI Medical Center
04.2007 - 04.2014

Housekeeper

UCI Medical Center
01.2005 - 04.2007

Merchandise Associate

Old Navy
04.2002 - 06.2004

High School Diploma -

Santiago High School

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Ana Perez