Ana Porterfield
Wrightwood,CA
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
8
8
years of professional experience
Work History
Office Coordinator
Advance Health Source
05.2014 - 11.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for our doctors and staff.
- Responsible for all scheduling of new and existing patient appointments on a daily basis.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the office.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Kept open and clear communication with attorneys regarding personal injury cases in our office.
- Tracked records, filed documents and maintained communication between patients to manage office activities.
- Served as a point of contact for patients visiting the office.
- Maintained strict confidentiality of sensitive information, upholding the highest level of professionalism at all times.
Hostess/Cashier Assistant
The Grizzly Cafe
10.2013 - 05.2014
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Retail Sales Associate
The Mercantile
04.2014 - 02.2015
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
Education
No Degree - General
Orange Coast College
Costa Mesa, CAHigh School Diploma -
Fountain Valley High School
Fountain Valley, CA06.1991
Skills
- Schedule Coordination
- Office Administration
- Office Management
- Customer Service
Timeline
Office Coordinator
Advance Health Source
05.2014 - 11.2021
Retail Sales Associate
The Mercantile
04.2014 - 02.2015
Hostess/Cashier Assistant
The Grizzly Cafe
10.2013 - 05.2014
No Degree - General
Orange Coast College
High School Diploma -
Fountain Valley High School
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