ANA RADCLIFFE
HR Business Partner
Yorba Linda,CA
Summary
Responsive Human Resources Business Partner with well-rounded experience in all functional areas of HR, including labor law compliance, employee relations and performance management. Supports clients and effectively balances role of consultant and mentor with gatekeeper to control employer-related risks and grow client's management skills.
Overview
9
9
years of professional experience
1
1
Certification
1
1
Language
Work History
Human Resources Business Partner
Little Caesar Enterprises, Inc.
03.2021 - Current
- Collaborated closely with internal teams to develop and implement successful human resources systems and processes.
- Advised senior management on organizational development and change management initiatives.
- Reduced unemployment claims by 25% by promptly responding to requests and representing company at hearings
- Reduced employee relations issues through proactive mediation and conflict resolution strategies, leading to a more positive work environment.
- Coached 800+ employees on performance, misconduct, and policy violations, improving compliance and productivity across all levels.
- Enhanced workplace culture by providing training on Labor Relations, Ethics, Legal Issues, Sexual Harassment, etc resulting in decrease in complaints.
- Investigated and liaised with legal department to respond to complaints of harassment, discrimination, employee grievances, and other sensitive issues and prepared position statements for EEOC.
- Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.
Senior Human Resources Associate
Legends Hospitality at Angel Stadium
01.2020 - 02.2021
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Developed and implemented a merit increase pay rate scale to be used during yearly performance reviews of supervisors and non-union employees
- Developed and implemented onboarding and orientation programs for new employees while being responsible for the full recruitment cycle of a new hire.
- Partnered with stakeholders to provide human resource solutions that developed leaders, attracted and built quality workforce
- Conducted performance reviews and provided feedback to managers on employee performance.
- Analyzed and reported on employee turnover rates to determine root causes and make recommendations for improvement.
- Collaborated with cross-functional teams to address organizational needs and drive business success.
Human Resources Associate
Legends Hospitality at Angel Stadium
03.2018 - 12.2019
- Partnered with operations managers to conduct thorough employee relations investigations, resulting in a decrease in workplace grievances and improved employee satisfaction.
- Conducted exit interviews and periodic exit analyses and provided key themes to leadership.
- Pre-screened resumes prior to sending to hiring managers for consideration.
- Boosted organizational strength by identifying and recruiting 5 highly skilled individuals,leading to a more diverse and dynamic workforce
- Collaborated with hiring managers to identify key competencies, resulting in new hires meeting or exceeding performance expectations.
- Coordinated with Payroll, Union, and Staffing to ensure smooth onboarding process for new hires, resulting in 100% compliance.
- Reduced worker's comp claims through thorough administration and timely reporting, ensuring a safe workplace for all employees.
Human Resources Coordinator
Legends Hospitality at Angel Stadium
08.2017 - 03.2018
- On-boarded all new employees with welcome packets, benefits, account set up
- I-9 compliance
- Performed personnel reporting on HRIS system UltiPro
- Maintained and updated employee personnel files
- Assisted with receiving and processing leaves of absences and any corresponding disability claims
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Acted as liaison between employees and insurance providers.
Staffing Coordinator
Legends Hospitality at Angel Stadium
05.2015 - 08.2017
Education
B.A. in Journalism -
State University of NY, Plattsburgh
Plattsburgh, NYHuman Resources Management Certificate - undefined
California State University, Fullerton
Fullerton, CAHospitality & Tourism Management Certificate - undefined
Florida Atlantic University, Boca Raton
Boca Raton, FLSkills
HR policies development
undefinedCertification
SHRM-CP - SHRM Certified Professional
Timeline
Human Resources Business Partner
Little Caesar Enterprises, Inc.
03.2021 - Current
Senior Human Resources Associate
Legends Hospitality at Angel Stadium
01.2020 - 02.2021
Human Resources Associate
Legends Hospitality at Angel Stadium
03.2018 - 12.2019
Human Resources Coordinator
Legends Hospitality at Angel Stadium
08.2017 - 03.2018
Staffing Coordinator
Legends Hospitality at Angel Stadium
05.2015 - 08.2017
B.A. in Journalism -
State University of NY, Plattsburgh
Human Resources Management Certificate - undefined
California State University, Fullerton
Hospitality & Tourism Management Certificate - undefined
Florida Atlantic University, Boca Raton
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