Hi, I’m
Ana Ramos
Escondido, CA,CA
Summary
Accomplished Production Leader with a proven track record at Mistral LLC, enhancing operational efficiency and team productivity by over 30%. Expert in Operations Management and adept at fostering a collaborative environment. Leveraged Progress Monitoring and Workforce Planning skills to exceed production targets and streamline processes, ensuring quality and timely delivery. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
20
years of professional experience
Work History
Mistral LLC
Production Leader
08.2016 - Current
Job overview
- Monitored workers on site during production activities for safety procedures compliance.
- Worked with supervisor and other team leads to manage and prioritize staffing assignments to meet customer demand and production schedules.
- Kept records of deliveries and supplies and made paperwork available to management for evaluation.
- Updated production metrics and facilitate regular team communication.
- Assembled products according to changing daily work orders and specific customer needs.
- Organized and prepared workstations and materials needed for operations to maximize productivity.
- Reviewed production schedules and streamlined processes.
- Met production targets and tight deadlines by collaborating closely with team members.
- Used problem-solving and issue-resolution skills to promptly and successfully address production problems.
- Prepared reports and technical documentation of day-to-day production processes.
- Collaborated with other departments to optimize production workflows.
- Made sure that products were produced on time and are of good quality.
Jack in the Box
Restaurant Manager
03.2011 - 07.2016
Job overview
- Correctly calculated inventory and ordered appropriate supplies.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed, implemented, and managed business plans to promote profitable food and beverage sales.
- Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Assisted in development and implementation of new menus to offer variety and options to customers.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
- Motivated staff to perform at peak efficiency and quality.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Kept facility compliant with health codes, sanitation requirements and license regulations, alleviating potentially heavy fines.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Inspected equipment and machinery for proper working condition and directed staff to clean and repair as needed.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Oversaw food preparation and monitored safety protocols.
- Maximized quality assurance by completing frequent line checks.
- Enhanced financial controls to minimize theft and loss risks, continuously maintaining accurate accounts and cash drawers.
- Reduced inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Managed staff schedules and maintained adequate coverage for all shifts.
- Analyzed sales data to identify trends and adjust purchasing decisions accordingly.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
Tax Services,
Manager
01.2005 - 02.2011
Job overview
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Developed and maintained relationships with customers and suppliers through account development.
- Cross-trained existing employees to maximize team agility and performance.
- Accomplished multiple tasks within established timeframes.
- Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Launched quality assurance practices for each phase of development
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Established team priorities, maintained schedules and monitored performance.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
Education
Mira Costa CollegeOceanside, CA
Non Graduate from Accounting
US CollegeSan Marcos, CA
from Computerized Office & Accounting Specialist
03.2016
Mira Costa CollegeOceanside, CA
from GED
08.1995
ISCAGuadalajara Jalisco, MX
from Executive Secretary
09.1989
Skills
- Progress Monitoring
- Operations Management
- Manufacturing
- Equipment Operation
- Assembly and production
- Work Order Interpretation
- Production Scheduling
- Workforce Planning
- Quality Control Guidelines
- Product Quality Control
- Employee Appraisals
- Maintaining Clean Work Areas
- Quality Assurance Controls
- Assembly and Production
- Facility Inspections
- Project Management
- Production Line Supervision
- Safe Work Practices
- Corrective Actions
- Work Order Review
- Assemble Products
- Team Member Motivation
- Production Operations
- Preparing Shipments
- Customer Focus
- Teamwork and Communication
- Strong Work Ethic
- Good Communication
- Teamwork and Collaboration
- Teamwork and Coordination
- Problem-Solving
- Time Management
- Attention to Detail
- Problem-solving abilities
- Following Instructions
- Punctual and Reliable
- Multitasking
- Punctuality
- Multitasking Abilities
- Reliability
- Excellent Communication
- Computer Skills
- Organizational Skills
- Team Collaboration
- Active Listening
- Effective Communication
- Adaptability and Flexibility
- Punctual and Dependable
- Decision-Making
- Basic Math Skills
- Task Prioritization
- Analytical Thinking
- Goal Setting
- Professionalism
Languages
Spanish
Native or Bilingual
Timeline
Production Leader
Mistral LLC
08.2016 - Current
Restaurant Manager
Jack in the Box
03.2011 - 07.2016
Manager
Tax Services,
01.2005 - 02.2011
Mira Costa College
Non Graduate from Accounting
US College
from Computerized Office & Accounting Specialist
Mira Costa College
from GED
ISCA
from Executive Secretary