
I bring clear communication, cultural sensitivity, and steady organization from roles in customer service and mentoring, and I’m comfortable supporting language and basic technology needs while teaching step-by-step with compassion.
Monitor costs and sales, strategize promotions, oversee stock and vendor relations, and coordinate shifts as a cohesive team—gaining hands-on experience in operating, marketing, and optimizing small business.
Non-profit group aiding individuals with disabilities in participating in community activities.
Handled approximately 70 customer contacts per day (calls, texts, emails), scheduled 20 to 30 service appointments daily, and resolved most issues on the first interaction.