Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ana Renteria

Santa Rosa,CA

Summary

Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

7
7
years of professional experience

Work History

Receptionist

Sonoma County Oral Surgey
03.2022 - 04.2024
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Handled cash transactions and maintained sales and payments records accurately.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
  • Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.

Warehouse

Laura Chenel Goat Cheese
02.2017 - 03.2022
  • Maintained a clean and organized work area, contributing to an efficient and safe working environment.
  • Participated in regular team meetings, contributing to the development of new strategies for warehouse efficiency and productivity.
  • Operated various types of material handling equipment safely including forklifts, pallet jacks, and hand trucks to move heavy loads throughout the warehouse facility.
  • Reduced product damages with proper handling techniques and training for warehouse staff.
  • Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
  • Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
  • Handled returns efficiently by inspecting returned items, processing refunds or exchanges promptly, and restocking inventory as needed.
  • Ensured accurate inventory counts through regular audits and meticulous recordkeeping.
  • Developed strong relationships with vendors to facilitate timely deliveries and resolve any discrepancies or issues.
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Labeled and accurately moved customer orders to meet shipment timetables and minimize errors.
  • Consistently lifted materials weighing as much as 50pounds.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Checked packages and merchandise for damage and notified vendors.
  • Operated forklift to safely move and safeguard stock and supplies in warehouse.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Completed cycle counts and monthly inventory.
  • Shipped material and performed boxing, packing, labeling, and preparation of related documents.
  • Drove forklifts, pallet jacks and other equipment to move materials.

Education

Elsie Allen High School
Santa Rosa, CA

Skills

  • Organization skills
  • Time Management
  • Telephone skills
  • Data Entry
  • Scheduling
  • Payment Processing
  • Billing and Invoicing
  • Basic Math

Languages

English
Spanish

Timeline

Receptionist

Sonoma County Oral Surgey
03.2022 - 04.2024

Warehouse

Laura Chenel Goat Cheese
02.2017 - 03.2022

Elsie Allen High School

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Ana Renteria