Ana Reyes
New York
Overview
8
8
years of professional experience
1
1
Certification
Work History
Residential Aide
Project Renewal
05.2023 - 06.2024
- Facilitated social engagement among residents through the coordination of group activities, outings, and events.
- Observed for any signs of physical or mental health decline in residents; promptly reported concerns to appropriate personnel for evaluation and intervention if needed.
- Narcan Training new clients and staff.
- Contributed positively to staff meetings by sharing insights on resident behavior trends, suggesting new strategies for addressing challenges collaboratively as a team when necessary.
- Participated in regular performance evaluations to identify areas for improvement and professional growth; proactively implemented feedback received from supervisors to enhance service delivery quality consistently.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
Office Assistant
Hudson County Community College
11.2022 - 09.2023
- Answer phone calls
- Handle community emails and organizations
- Mail distribution
Residential Aide
AAPCI
05.2021 - 06.2023
- Developed positive rapport with residents by demonstrating genuine empathy, respect, and understanding; created a welcoming atmosphere that encouraged open communication.
- Assisted with the coordination of transportation services for residents attending off-site appointments or activities, ensuring timely pickup and drop-off arrangements.
- Assisted with medication administration under the supervision of a licensed professional, ensuring proper dosage and adherence to schedules.
- Improved residents'' quality of life by providing compassionate care and assistance with daily activities.
- Enhanced the residential environment by maintaining a clean, safe, and organized living space for all residents.
- Provided emotional support to residents during times of distress or difficult transition periods, fostering a sense of trust and security within the community.
Babysitter/Housekeeper
07.2016 - 06.2023
- Child care taker
- Minimal house cleaning
Cashier/Stocker
Aspen supermarket
03.2020 - 11.2021
- Handle customer transactions and count register
- Stock around the market
- Basic maintenance in personal area
Secretary/Receptionist
Superior Glass
10.2018 - 05.2020
- Answer phone calls
- Make installation appointments
Dog Walker and Pet Sitter
Personal
04.2017 - 08.2019
- Walk dogs
- Overnight pet sit
- Special needs dogs/ medication
- Pick up and drop off dogs
IHOP server
IHOP
04.2018 - 07.2019
- Utensil and condiment restock along with taking orders from customers to relay to the kitchen. Alongside basic maintenance.
Cashier/Sales Associate
Dor L' Dor
06.2017 - 09.2018
- Handle transactions
- Organize merchandise on main floor
- Tag and open new merchandise to be put on the floor. Alongside basic maintenance
Education
High school diploma -
Union City High School
Union City, NJ06.2017
Skills
- Pet Sitting
- Front Desk
- Pet Grooming
- Animal Care
- Kennel Experience
- Personal Assistant Experience
- Phone Etiquette
- Babysitting
- Clerical Experience
- Pet Care
- Childcare
- Dog Handling
- Organizational Skills
- Nannying
- Dog Training
- Time Management
- Food Preparation
- Event Planning
- Commercial Cleaning
- Cleaning Experience
- Computer Skills
- Host/Hostess
- Microsoft Powerpoint
- Front desk
- Customer service
- Sales
- Clerical experience
- Cash handling
- Retail sales
- Cash register
- Hospitality
- Communication skills
- Personal assistant experience
- Website management
- Heavy lifting
- POS
- Residential Cleaning
- Serving Experience
- Basic math
- Phone etiquette
- Computer skills
- English
- Experience with children
- Data collection
- Microsoft Excel
- QuickBooks
- Microsoft Outlook
- Microsoft Word
- Leadership
- Social media management
- Administration
- Training
- Crisis Tranining
Certification
Driver's License
Languages
Spanish
Native or Bilingual
Timeline
Residential Aide
Project Renewal
05.2023 - 06.2024
Office Assistant
Hudson County Community College
11.2022 - 09.2023
Residential Aide
AAPCI
05.2021 - 06.2023
Cashier/Stocker
Aspen supermarket
03.2020 - 11.2021
Secretary/Receptionist
Superior Glass
10.2018 - 05.2020
IHOP server
IHOP
04.2018 - 07.2019
Cashier/Sales Associate
Dor L' Dor
06.2017 - 09.2018
Dog Walker and Pet Sitter
Personal
04.2017 - 08.2019
Babysitter/Housekeeper
07.2016 - 06.2023
High school diploma -
Union City High School
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