Ana Rivera
Jersey City,NJ
Summary
Compassionate Direct Support Professional with extensive experience at Hudson Milestones, adept at developing individualized care plans and advocating for clients' needs. Skilled in crisis management and patient assessments, I foster independence and well-being while ensuring a safe environment. Committed to enhancing clients' quality of life through effective communication and support.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Hudson Milestones
09.2013 - 08.2022
- Monitored progress and documented patient health status changes to keep care team updated.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Assisted disabled clients to support independence and well-being.
- Transported clients to medical and dental appointments to provide support.
- Developed and implemented individualized care plans to meet individual needs of each client.
- Encouraged and supported clients to participate in recreational and leisure activities to promote social interactions and reduce loneliness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored clients to assess and report physical and behavioral changes to supervisors.
- Monitored clients' overall health and well-being and noted significant changes.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
- Maintained entire family's schedule and organized events.
- Identified needs and coordinated plans for travel and out-of-town functions.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
- Guided patients to restroom to support bladder and bowel relief requirements.
- Assisted with daily living activities, running errands, and household chores.
- Scheduled daily and weekly care hours for client caseload.
- Recorded status and duties completed in logbooks for management.
- Completed regular check-ins and progress report for each client.
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Provided compassionate and patient-focused care to cultivate well-being.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Education
High School Diploma -
Hudson School of Technology
Jersey City, NJSkills
- ADL support
- Client documentation
- Transportation
- Infection control procedures
- Cultural awareness
- Client advocacy
- Behavior redirection
- Case management
- Record keeping
- Client safety and first aid
- Hygiene assistance
- Community integration support
- Charting and documentation
- Behavioral management
- Life skills training
- Quality program protocols
- Patient education
- Healthcare
- Active listening
- Client transportation
- Patient care
- Care delivery
- Report writing
- Positive reinforcement
- Goal setting
- Time management
- Patient assessments
- Report generation
- First aid and safety
- Progress documentation
- Social skills development
- Emotional intelligence
- Nutrition
- Conflict resolution
- Personal care assistance
- Safety monitoring
- Patient management
- Indirect patient care
- Medication administration
- Relationship building
- Daily living support
- Case management experience
- Direct patient care
- Care plan assessment
- Mobility assistance
- Adaptive equipment use
- Multitasking and organization
- Clinical quality program standards
- Verbal and written communication
- First aid and CPR
- Health and safety requirements
- Compassionate caregiving
- Appointment scheduling
- Crisis management
- Problem-solving
- Compassionate client care
- Disability awareness
- De-escalation techniques
- Community activities
- Recreational activities
- Case documentation
- Support plan management
- Behavioral support
- Client support
- Care plan management
Accomplishments
- Achieved short-term treatment by completing first aid training with accuracy and efficiency.
Certification
First Aid Certified
- PCA - Personal Care Aide
- DCA - Direct Care Aide
Languages
Spanish
Native or Bilingual
Timeline
Direct Support Professional
Hudson Milestones
09.2013 - 08.2022
High School Diploma -
Hudson School of Technology
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