Ana Rivera
Concord,NC
Summary
Professional with extensive experience in personal shopping, order fulfillment, and customer service across major digital platforms. Skilled in inventory selection, product handling, and managing time efficiently. Eager to bring strong organizational skills and a positive attitude to a dynamic retail or supermarket team.
Overview
2
2
Languages
2
2
years of post-secondary education
8
8
years of professional experience
Work History
Spark driver
Self-Employed Delivery Professional
Concord, NC
11.2024 - 07.2026
- Used Spark app to accept batches and follow delivery routes.
- Delivered Walmart Spark orders for self-employed delivery operations.
- Verified order contents against app instructions before departure.
- Loaded groceries and packages into vehicle with careful organization.
- Handled substitutions and customer notes during self-employed deliveries.
- Communicated with customers about delivery status and drop-off details.
DoorDash Driver
Self Employed Delivery Driver
Kannapolis, North Carolina
08.2023 - 11.2025
- Delivered meals to customers using app-based navigation and dispatch instructions.
- Communicated with customers about delivery status and arrival timing.
- Verified order details before leaving restaurant locations.
- Picked up DoorDash orders from restaurants for self-employed delivery routes.
- Followed contactless delivery procedures for self-employed DoorDash service.
- Resolved pickup delays with restaurant staff and support contacts.
- Maintained clean vehicle readiness for daily delivery assignments.
Uber Eats Driver
Self Employed Delivery Driver
Charlotte, NC
09.2018 - 10.2020
- Accepted Uber Eats delivery requests through self-employed delivery driver app
- Navigated routes using GPS to complete restaurant pickups and customer drop-offs
- Verified order details before leaving restaurants to ensure correct deliveries
- Managed multiple deliveries while organizing routes and delivery priorities
- Communicated with customers about arrival times, delivery instructions, and order issues
Education
Associate Degree in Medical Records - Health Information Management
Huertas Junior College
Caguas , PR 08.2000 - 10.2002
Skills
- Route optimization
- Customer satisfaction
- Problem-solving aptitude
- Analytical skills
- Bilingual
- Self-motivation
- Adaptive thinking
- Teamwork and collaboration
- Stress management techniques
Languages
Spanish
Native/ Bilingual
English
Professional
Accomplishments
Adult ESL Program
Adult ESLProgram For Grammar Skills
Timeline
Spark driver
Self-Employed Delivery Professional
11.2024 - 07.2026
DoorDash Driver
Self Employed Delivery Driver
08.2023 - 11.2025
Uber Eats Driver
Self Employed Delivery Driver
09.2018 - 10.2020
Associate Degree in Medical Records - Health Information Management
Huertas Junior College
08.2000 - 10.2002