Ana Robson
Eureka,CA
Summary
Multilingual psychology. Poised, personable and dedicated to team-driven environment, with organizational, time management and multitasking abilities. Compassionate, empathetic and well-versed in communications and problem-solving. Focused on leveraging talents to positively impact others.
Overview
7
7
years of professional experience
Work History
Flight Attendant
Avianca Airlines
Bogota, D.C., Colombia
06.2017 - 06.2021
- Ensured aircraft and passenger compliance with policies, procedures, regulations and safety guidance.
- Offered personalized assistance to children, elderly and passengers with special needs.
- Resolved passenger situations during flight involving disorderly passengers and medical emergencies.
- Answered passengers' questions and provided solutions to issues arising during flights.
Voluntary Tutor
Fundación Ecosueños
Bogota, D.C, Colombia
03.2016 - 12.2016
- Collaborated with students to complete homework assignments, identify lagging skills and correct weaknesses.
- Motivated students towards learning and studying to build self-confidence and reduce fear of failure.
- Supported students with helpful study habits and exam strategies.
Art Therapist
SOMU
Buenos Aires, Argentina
08.2015 - 12.2015
- The internship project The aim was to show the attendees that there are better forms of communication, leaving violence aside, these children lives in a low-income neighborhood, where children are exposed to both physical and verbal violence.
- The results of this workshop were positive given that at the beginning the interaction of the children was very rude, materials were thrown, verbally and physically attacked, where they did not collaborate with each other, many times they did not finish their productions to go and bother damage the productions of their peers.
- But as the workshops progressed, it was possible to see that the children became collaborative with each other and their aggressiveness was considerably reduced.
Art Therapist
Hospital Psicoasistencial José Tiburcio Borda
Buenos Aires, Argentina
04.2015 - 08.2015
- The internship project carried out at the Borda day hospital had the objective of promoting the social skills of the participants, who are in the process of
reintegration into society after a period of psychiatric hospitalization. - With this, the aim was to reinforce the positive aspects of each person, improving their self-confidence, with the purpose of letting them know that they have the capacities to develop as functional members of society.
- The results of this project were positive, the participants in the initial workshops gave up when the material presented them with some difficulty. This decreased as the workshops progressed, they tried harder to the point of finishing their productions feeling proud of the process and the result.
- Another aspect that should be highlighted is the empathy generated between the participants and the art therapist, this made them feel safer and it was easier to pour their content into the productions.
Headhunter at ProColombia
Quantic Development
Bogota, D.C, Colombia
07.2011 - 04.2012
- Developed recruiting strategies to identify qualified candidates and build network.
- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- In charge of the application and qualification of psychotechnical tests, profiling by competencies, telephone interviews and job references of the shortlisted candidates.
- Designing of the virtual form for people interested in working for Proexport.
Human Resources Intern
Productos Naturales De La Sabana S.A. Alquería
Bogota, D.C, Colombia
08.2010 - 02.2011
- Updating job profiles, aligning them according to organizational changes.
- Recruitment and selection for positions in the commercial area; by filtering resumes, conducting telephone interviews, conducting competency interviews, job references, application and interpretation of psychotechnical tests, logistics and participation in the assessment center and sales clinic.
Organizational inductions to new personnel in the company. - Participated in projects and processes that were being developed in the area of human management.
Human Resources Intern
Clinica Universidad De La Sabana
Chía , Colombia
01.2010 - 07.2010
- Competency profiling of the clinical care and administrative positions, as well as the creation of the dictionary by horizontal competences of the positions and transversal to the organization.
Education
Specialization - Art Therapy
Universidad Nacional De Las Artes
Buenos Aires, ArgentinaBachelor's Degree - Psychology
Universidad De La Sabana
Chía, Colombia03.2011
Skills
- Microsoft Office
- Google Drive
- Active Listening
- Adapting to student's Learning Style
- Positive Reinforcement Strategies
- Interest in software developing
Languages
Spanish
Native or Bilingual
English
Professional Working
French
Limited Working
Timeline
Flight Attendant
Avianca Airlines
06.2017 - 06.2021
Voluntary Tutor
Fundación Ecosueños
03.2016 - 12.2016
Art Therapist
SOMU
08.2015 - 12.2015
Art Therapist
Hospital Psicoasistencial José Tiburcio Borda
04.2015 - 08.2015
Headhunter at ProColombia
Quantic Development
07.2011 - 04.2012
Human Resources Intern
Productos Naturales De La Sabana S.A. Alquería
08.2010 - 02.2011
Human Resources Intern
Clinica Universidad De La Sabana
01.2010 - 07.2010
Specialization - Art Therapy
Universidad Nacional De Las Artes
Bachelor's Degree - Psychology
Universidad De La Sabana
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