Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Rodriguez

Kissimmee,FL

Summary

Reliable Commercial Cleaner thrives in fast-paced, challenging environments and ambitiously works under pressure. Consistently strives for excellence to maximize customer satisfaction. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Motivated Housekeeper with work experience in industrial cleaning services. Dedicated to completing tasks on time and surpassing expectations. Works hard to maintain impeccable levels of cleanliness. Responds to guest needs to drive satisfaction and repeat business.

Overview

7
7
years of professional experience

Work History

House Cleaner

Molly Maids
Kissimmee, FL
09.2020 - 01.2024
  • Communicated with maintenance team on damages to repair.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Cleaned homes following specific and detailed protocols and requests.
  • Assisted customers in selecting appropriate cleaning products for specific tasks.

House Cleaner

The Cleaning Authority
Kissimmee, FL
09.2018 - 03.2020
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Communicated with maintenance team on damages to repair.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Removed lint from carpets using a vacuum cleaner attachment.
  • Cleaned homes following specific and detailed protocols and requests.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.

Supervisor

Loews Sapphire Falls Resort
Orlando, FL
02.2017 - 12.2017
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Created plans to propose solutions to problems related to efficiency, costs or profits.
  • Coordinated employee schedules according to shift changes and availability.
  • Responded to customer questions regarding products, prices and availability.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Created new strategies for improving customer service standards within the organization.
  • Assisted in creating budgets for departmental expenses including personnel costs.

Education

High School Diploma -

Antilles College
Aguadilla
02-2013

Skills

  • Window Cleaning
  • Cleaning and Sanitization
  • Surface Sanitation
  • Safe Chemical Handling
  • Household Management
  • Housekeeping

Languages

English
Professional
Spanish
Professional

Timeline

House Cleaner

Molly Maids
09.2020 - 01.2024

House Cleaner

The Cleaning Authority
09.2018 - 03.2020

Supervisor

Loews Sapphire Falls Resort
02.2017 - 12.2017

High School Diploma -

Antilles College
Ana Rodriguez