Ana Rodriguez
Freeport,TX
Summary
Goal-oriented professional brings comprehensive experience maintaining customer satisfaction and contributing to company success. Commended for delivering excellent customer service.
Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Agent
Ai United Insurance
Lake Jackson, TX
03.2018 - 11.2023
- Sale automobile Insurance (Booker agency)
- Work with various insurance companies (Gainsco ,United Auto and Progressive) within our agency to find affordable insurance for each individual.
- Officiant with office duties such as cleaning, daily paperwork, phone calls and handling money
- Followed up with prospects on a regular basis to ensure satisfaction with services provided.
- Resolved customer complaints in a timely manner.
- Processed payments and polices quickly and accurately.
Sales Associate Manager
Metro PCSInc
Clute, TX
08.2015 - 03.2018
- Sell mobile phones with monthly plans for individuals.
- Would provide customers with phone accessories such as phone cases , screen
protectors and personal speakers. - Reach each quota at the end of month for sales .
- Handling store money
- Basic store cleaning, mopping , taking out trash and window cleaning .
- Supervised staff in the daily operations of the store.
- Implemented safety procedures in accordance with company policies.
Retail Sales Associate
Ross Dress for Less
Lake Jackson, TX
05.2012 - 03.2015
- Work front and back registers including fitting rooms.
- Completed transactions in an efficient manner while providing excellent customer service.
- Greeting, Assisting customers and suggesting items to each of them.
- Operated point-of-sale systems accurately to process payments from customers.
- Organized displays to attract customers and promote sales.
Education
High School Diploma -
Brazosport High School
Freeport, TX06-2015
Skills
- Leadership Excellence
- Bilingual in [Spanish]
- Organizational
- Strategic planning capabilities
- Basic computer skills
- Customer Service
Certification
- Limited Lines License
- Personal Lines License
- General Lines License
Languages
Spanish
Professional
References
References available upon request.
Timeline
Sales Agent
Ai United Insurance
03.2018 - 11.2023
Sales Associate Manager
Metro PCSInc
08.2015 - 03.2018
Retail Sales Associate
Ross Dress for Less
05.2012 - 03.2015
High School Diploma -
Brazosport High School