Ana Rodriguez
Concord,CA
Summary
Skilled in providing top-notch support in dining room and bar settings, ensuring seamless service and customer satisfaction. Possess strong knowledge of food service protocols and bar maintenance, with ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with kitchen and bar staff to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance dining experience.
Friendly Food and Beverage Attendant brings talents in customer service, order taking and addressing customer complaints. Punctual and responsible individual familiar with basic kitchen equipment operations and food and hygiene safety regulations. Recognized for outstanding stamina and scheduling flexibility.
Overview
5
5
years of professional experience
Work History
Food and Beverage Attendant
Pollo campero
San Salvador , San Salvador
01.2019 - 02.2024
- Worked in close collaboration with team members to ensure customers received high-quality service.
- Handled cashier duties including accepting payments from customers, making change, and balancing the cash drawer daily.
- Operated kitchen equipment safely, including coffee machines and dishwashers.
- Communicated effectively with kitchen staff regarding customer orders.
- Greeted guests with friendliness and professionalism.
- Filled trays with food, utensils, napkins and condiments to provide diners with meals and accessories.
- Resolved guest complaints to maintain complete customer satisfaction.
- Maintained a positive attitude towards coworkers and customers at all times.
Education
High School Diploma -
Instituto Nacional Thomas Jefferson
San Salvador , San Salvador 02-2018
Skills
- Portioning
- Food preparation
- Menu expertise
- Phone orders
- Adaptability under pressure
- Food presentation
- Upselling strategies
- Table setting proficiency
- Allergy awareness
- Sanitizing
- Display building
- Sanitation standards
- Food production
- Reliability and punctuality
Languages
Spanish
Native/ Bilingual
Timeline
Food and Beverage Attendant
Pollo campero
01.2019 - 02.2024
High School Diploma -
Instituto Nacional Thomas Jefferson