Ana Rodriguez
Riverside,CA
Summary
Accomplished Medical Assistant with expertise in clinical documentation and patient-focused care. Demonstrated professionalism and compassion, enhancing patient satisfaction. Skilled in phlebotomy and maintaining confidentiality, ensuring compliance with HIPAA standards. Proven ability to foster trust and deliver exceptional service in fast-paced healthcare environments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Caretaker
Inland Respite, Inc
07.2019 - Current
- Provided compassionate care and support to individuals, enhancing overall well-being and comfort.
- Assisted with daily living activities, promoting independence and dignity for clients.
- Maintained cleanliness and organization of living spaces, ensuring a safe environment.
- Fostered strong relationships with clients, building trust and enhancing satisfaction with care services.
- Managed medication schedules for client to ensure timely and accurate administration.
Medical Assistant
Concentra Urgent Care
02.2025 - 04.2025
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient intake processes, ensuring accurate information collection.
- Maintained cleanliness and organization of examination rooms and medical equipment.
- Scheduled appointments and coordinated follow-up care for patients.
- Documented patient histories and contributed to electronic health records updates.
- Collaborated with team members to enhance overall patient care experience.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
Magnolia Ob/Gyn
10.2022 - 02.2025
- Supported nursing staff in administering medications and monitoring vital signs.
- Educated patients on treatment plans and post-visit care instructions.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Front Desk Receptionist
Transit Physical Therapy
05.2022 - 09.2022
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Maintained accurate appointment schedules using electronic booking systems.
- Assisted visitors with inquiries, providing exceptional customer service and information.
- Coordinated communication between departments to streamline guest services.
- Processed incoming calls, directing them to appropriate personnel promptly.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Collected room deposits, fees, and payments.
- Maintained confidentiality of sensitive data to protect customer and business information.
Education
High School Diploma -
John W. North High School
Riverside, CA01-2019
Medical Assistance Certification -
UEI College
Riverside, CA01-2022
No Degree -
Phlebotomy Pro Training
Riverside, CA01-2023
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Vital sign monitoring
- Direct patient care
- Clinical documentation
- Patient-focused care
- Phlebotomy
- Reliable team player
- Electronic health records
- Compassionate
- CPR
- Specimens collection and processing
- Laboratory specimen collection
- Professionalism and ethics
- Maintaining confidentiality
- Insurance verification
Certification
- Phlebotomy Training - 2023
- CPR Certified
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Medical Assistant
Concentra Urgent Care
02.2025 - 04.2025
Medical Assistant
Magnolia Ob/Gyn
10.2022 - 02.2025
Front Desk Receptionist
Transit Physical Therapy
05.2022 - 09.2022
Caretaker
Inland Respite, Inc
07.2019 - Current
High School Diploma -
John W. North High School
Medical Assistance Certification -
UEI College
No Degree -
Phlebotomy Pro Training
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