Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Romano

Orlando

Summary

Efficient billing professional with > ten years of experience. Productive and diligent with passion for resolving discrepancies through attention to detail and creative problem-solving. Passionate about perpetuating company values through impeccable work ethic and drive.

Offering positive attitude and strong organizational skills, ready to excel and grow in healthcare billing environment.

Overview

17
17
years of professional experience

Work History

Accounting Bookkeeper

J.C.D Trucking Services, Corp.
09.2020 - Current
  • Managed payroll processing, ensuring employees were accurately compensated in a timely manner each pay period.
  • Processed journal entries, guaranteeing accurate reflection of company finances within the general ledger system.
  • Reviewed and processed client electronic payments and check deposits.
  • Provided comprehensive accounting support to company by managing functions like payroll, accounts payable, accounts receivable, and business expense processing.

Front Office Administrator

Orlando Health Maternity Center
02.2018 - 09.2020
  • Enhanced patient experience by managing front office operations efficiently and professionally.
  • Conducted insurance verification tasks accurately, ensuring proper coverage and minimizing billing errors.
  • Coordinated referrals to specialists or other healthcare providers as needed for comprehensive patient care.
  • Safeguarded patient privacy by strictly adhering to HIPAA regulations and maintaining confidentiality at all times.


Front Office Assistant

Orlando Health Variatric Surgery
03.2017 - 01.2018
  • Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
  • Maintained a professional and welcoming environment for clients, contributing to an overall positive experience.
  • Responded to inquiries from callers seeking information.
  • Directed phone inquiries, answered customer questions, and scheduled appointments.
  • Resolved conflicts professionally and efficiently, fostering a positive workplace atmosphere.
  • Reduced wait times for visitors by implementing more efficient check-in process.

Data Manager-Clinical Research

Orlando Health-Med-Ed Orthopedic
01.2015 - 03.2017
  • Responsible for the accurate and timely retrieval of data from documented internal and external sources
  • Discusses protocol participation with patients and follow up office visits in clinic
  • Maintains professional relationships with all clinical research participants
  • Perform compliance reviews of subject study eligibility, including inclusion and exclusion criteria and internal Audits
  • Collaborate with Source Document Specialists to ensure the efficiently of all data to satisfy documentation guidelines
  • Reviewed source documents and listings to compile resources for identifying and correcting data allocation issues.
  • Collaborated with cross-functional teams to identify data requirements and ensure proper integration within the system.

Front Office Assistant/ Billing-Insurance

Orlando Health-Level One Orthopedics
01.2014 - 03.2017
  • Obtaining new patient records, releasing of patients records, distribute paperwork to corresponding departments, worker compensation forms DWC-25, scanned in the system and forward to Nurse Case Manager
  • Charge entry for the office visits
  • Insurance verification checking in/out patients, Surgery authorizations prior to upcoming surgeries and upload approved surgeries to excel spreadsheet
  • Reviewed and updated patients information in database for accuracy.

Patient Accounting-Billing

Orlando Health-Physician’s Group
01.2011 - 01.2014
  • Established positive relationships with insurance company representatives, facilitating effective communication during the claim resolution process.
  • Streamlined the billing process for increased efficiency by implementing electronic filing systems and automating routine tasks.
  • Monitored daily claim submissions to identify errors or potential issues, taking corrective action as needed for timely processing.
  • Assisted clients in navigating their financial responsibilities by offering comprehensive explanations of insurance coverage and benefits.

Bookkeeper/Office Assistance

Doris Accounting Tax Services
01.2008 - 01.2011
  • Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
  • Tracked expenses and income for businesses.
  • Reduced financial discrepancies by performing monthly reconciliations of bank account.

Education

A.S - Accounting

Florida Metropolitan University
Orlando, FL
01.2006

Skills

  • Bilingual - English/Spanish
  • Microsoft Office: Word, Excel, Outlook…
  • Data collection/Insurance/Surgery Auth
  • Exceptional organization
  • Customer relations

Languages

Spanish
Native or Bilingual

Timeline

Accounting Bookkeeper

J.C.D Trucking Services, Corp.
09.2020 - Current

Front Office Administrator

Orlando Health Maternity Center
02.2018 - 09.2020

Front Office Assistant

Orlando Health Variatric Surgery
03.2017 - 01.2018

Data Manager-Clinical Research

Orlando Health-Med-Ed Orthopedic
01.2015 - 03.2017

Front Office Assistant/ Billing-Insurance

Orlando Health-Level One Orthopedics
01.2014 - 03.2017

Patient Accounting-Billing

Orlando Health-Physician’s Group
01.2011 - 01.2014

Bookkeeper/Office Assistance

Doris Accounting Tax Services
01.2008 - 01.2011

A.S - Accounting

Florida Metropolitan University
Ana Romano