Ana Rosario Núñez
Caguas,Puerto Rico
Summary
Strategic Human Resources Manager recognized for high productivity and efficient task completion. Skilled in talent acquisition, employee relations, and performance management. Excel in communication, leadership, and problem-solving to drive organizational success. Committed to fostering positive workplace culture and enhancing employee engagement. Talented hr leader with several-year career overseeing human resources operations, including employee relations, organizational structuring and policy development. Well-versed in benefits administration and legal compliance. Forward-thinking with superior problem-solving, conflict management and organizational skills. Passionate professional with excellent presentation, research and communication skills. Organized and driven with impressive list of achievements and history of excelling in high-pressure environments. Skilled at applying various learning methods and tools to optimize student experience and academic journey. Results-driven Professor committed to igniting passion for learning in students, using creativity, and alternate thinking to expand students' knowledge. Created lively discussion-based learning environment to capture students' focus. Dedicated, innovative professor with several years of experience. Prepares students for personal and professional success through proven teaching methods and motivation. Mentors graduate students to build future field leaders.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Professor Part Time
NUC University
01.2019 - Current
- Company Overview: School of Business and Entrepreneurship
- School of Business and Entrepreneurship
- Developed and implemented course materials, such as syllabi, lectures, readings, assignments and exams.
- Provided instruction in a variety of courses, including lecture and laboratory classes.
- Evaluated student performance through tests, quizzes and other assessments.
- Engaged with colleagues in scholarly activities at professional conferences.
- Collaborated with staff members to design curricula for new courses or programs.
- Participated in departmental committees that address curriculum development, assessment strategies or technology initiatives.
- Developed partnerships between the university and external organizations to promote research collaborations.
- Delivered course lectures using modern technology to enhance student comprehension.
- Administered and graded tests and assignments to evaluate student performance and monitor progress.
- Integrated technology into regular classroom use for student engagement and learning.
- Formulated well-structured syllabus of course content to detail learning goals and expected outcomes.
- Mentored and motivated students to increase class participation.
Professor Part Time
Ana G Mendez University
01.2018 - Current
- Company Overview: School of Business and Entrepreneurship
- School of Business and Entrepreneurship
- Developed and implemented course materials, such as syllabi, lectures, readings, assignments and exams.
- Evaluated student performance through tests, quizzes and other assessments.
- Delivered course lectures using modern technology to enhance student comprehension.
- Mentored and motivated students to increase class participation.
Human Resources Manager,Store Support Center & REX
Walmart Puerto Rico
11.2015 - Current
- Company Overview: Department of Human Resources
- Through the consistent practice of organizational civility conduct Ana have a remarkably positive impact on the handling of cases of realities with the employees
- Establish a relationship of business partner in the support of business decisions, management of Open Doors policies for both home office and store with assertive results and high level of compliance, employee performance management, employee evaluation processes, impact in the community with a great image in social responsibility; achieving for the first time a greater impact in voluntary hours in social responsibility of central office employees with innovative activities of greater interest for employees
- Identified, screened and interviewed potential employees.
- Conducted background checks and reference checks of prospective employees.
- Created job postings, tracked applicants and maintained applicant database.
- Provided guidance on labor law compliance issues, such as FMLA, ADA, OSHA, I-9, and Occupational Health.
- Organized orientation sessions for new hires and provided them with onboarding information.
- Maintained employee records in accordance with company policy and applicable legal requirements.
- Assisted in the development of performance management systems including goal setting, performance reviews, corrective action plans and disciplinary procedures.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
- Collaborated with department managers to develop comprehensive training programs that meet the needs of each individual team member.
- Facilitated communication between management and staff by conducting regular meetings to discuss concerns or suggestions.
- Ensured compliance with federal, state and local employment laws.
- Investigated workplace issues with professionalism and sensitivity and detailed incidents in reports to senior executives.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Held exit interviews and documented information discussed with employees.
- Achieved desired work environment and performance by proactively advising and guiding employees on best practices and overseeing HR training.
- Identified operational weaknesses to improve or innovate people, programs and processes.
- Handled employee discipline and termination to address policy infractions.
- Reported on workplace health and safety compliance to superiors.
People Manager
Sam’s Club Puerto Rico
01.2008 - 11.2015
- Company Overview: Department of Human Resources
- Development and implementation of a talent development program for associate by hour as a leader; validated in obtaining leaders with better performance, consistent increase in employee engagement survey and greater impact in voluntary hours in social responsibility of employees; 'Tapitas'
- VAPs hours
- Department of Human Resources
- Conducted performance reviews to ensure team members were meeting expectations.
- Provided guidance and coaching to team members on how to improve their job performance.
- Identified opportunities for staff development and training needs.
- Established effective communication channels between teams, departments and management.
- Monitored employee engagement levels through surveys, interviews and feedback sessions.
- Resolved conflicts among team members in a professional manner.
- Maintained accurate records of each employee's attendance, leave requests and other related information.
- Organized regular team meetings to discuss progress, issues or changes in workflows.
- Managed recruitment activities such as sourcing resumes, interviewing candidates, onboarding new hires.
- Fostered an environment where teamwork was encouraged and collaboration was valued.
- Encouraged open communications, promoting positive and pro-employee work environment.
- Recruited new employees and built relationships, driving visibility.
- Compiled reports to provide management with accurate information and comply with policies and procedures.
- Used data and analytics to improve company processes for recruitment, selection and onboarding.
- Held exit interviews and documented information discussed with employees.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Human Resources Clerk
Encanto Restaurants, Inc.
Guaynabo, Puerto Rico
01.1992 - 01.2008
- A consistent domain of excellent domain of the process of interview and selection for the restaurants, according to the expectations of the profile of each position
- Provided administrative and clerical support to the Human Resources department.
- Maintained employee personnel files in compliance with applicable laws and regulations.
- Assisted in recruitment efforts by scheduling interviews, conducting reference checks, and preparing offer letters.
- Processed new hire paperwork and coordinated onboarding activities for all new hires.
- Conducted orientations for new employees and provided information regarding company policies and procedures.
Education
Doctor of Business Administration -
University of Turabo AACSB, Gurabo Campus
Gurabo01.2017
Master in Business Administration - Human Resources Administration
University of Turabo, Gurabo Campus
Gurabo01.2010
Bachelor in - Element Education
University of Turabo, Gurabo Campus
Gurabo01.2008
Skills
- Group Discussions
- Time Management
- Group and individual instruction
- Cultural Awareness
- Human Resources, Marketing and Operation Management instruction
- Active Listening
- Student performance evaluation
- Team Leadership
- Workshops and Seminars
- Syllabus Development
- Academic Publication
Affiliations
- SHRM Chapter PR, 2007-2009
- Patrons Committee of Puerto Rico; Caguas Region, Member, 2010-2018
- Employer Guard and Reserve Puerto Rico, Training Director, 2018-2021
- Junta Asesora del Rector; Universidad Ana G. Mendez, Co-Chair, 03/19 - Present
Certification
- 2008, Labor relations Domestic Violence / LOA / Better job opportunities
- 2009, Assistance and punctuality / Performance evaluation / Progressive Discipline / Domestic Violence / Performance Management
- 2010, Leading with integrity Fraud Review of updated policies Handling cases of domestic violence Review - Labor relations
- 2011, Labor Forum_ ADA Law (Overview and most recent amendments)
- 2012, Corporate ethics - Leading with integrity / Domestic violence protocol update Review - Labor Relations
- 2013, Corporate Policy Updates Domestic Violence Protocol / Labor Relations Leading with integrity / Change management
- 2014, Effective management of accommodation processes/ Domestic Violence Protocol / Labor Relations update / Open door campaign / Coaching for success Improvement and correction of staff performance
- 2015, Labor relations / Domestic Violence / Decision-making based on values Gender Transition / Building personal resilience
- 2016, Law PROMESA / Labor Reform / Domestic Violence Labor Relation
- 2017, Professor Certification School of Business and Entrepreneurship UAGM
- 2018, Professor Certification School of Continuing Education UAGM / Leadership Summit
- 2019, Municipio de Caguas: Redes Sociales y Mercadeo Digital para PYMES / Liderazgo, Crecimiento y Optimización en Tiempos de COVID-19
- 2020, Certification “Lean Six Sigma” / “Diversity and Inclusion: Building Connection and Community in Physical, Online, and Hybrid Classrooms”
- 2021, Insider Trading Wage & Hours Pay for employees / Associate Pay – Management ADA for Management / FMLA Digital Citizenship / Information Security / Workplace Respect & Harassment Prevention
- 2022, Certificaciones: Aula Invertida / Certificación: Manejo de Situaciones de Emergencia de Salud Mental en Empleados
- 2023, CANVAS for Professor InService NUC University / Seminario Laboral 2023
- 2024, Taller-Síndrome del “Burnout” en Docentes
Linkedinprofile
https://www.linkedin.com/in/ana-rosario-n%C3%BA%C3%B1ez-dba-7214676a/
Awards
- Manager of the Year, 2011, Sam’s Club Caguas PR
- Manager of the Q-3, 2015, Sam’s Club PR
- Seven Seal Award, 2014, For Employer and Support of the Guard and Reserve
- Above and Beyond Award, 2015, For Employer and Support of the Guard and Reserve
- Pro Patria, 2017, For Employer and Support of the Guard and Reserve
- Coin of Excellence Support of Guard and Reserve, 2018, Col. Brig. Bultz
- Seven Seal Award, 2019, For Volunteer and Support of the Guard and Reserve
- Professor with Higher Retention Award, 2022, Graduate Business Administration School NUC University
- Distinguished Faculty Award, 2022, Graduate Business Administration School NUC University
- Distinguished Faculty Award, 2023, Graduate Business Administration School NUC University
Competenciesandcapabilities
- Live the Culture
- Embrace Change
- Helpful Leader
- Associate Focus
Lecturer
- 2016, Managing Change for Employees of the Standards and Labor Department
- 2017, Management of Difficult Employees with Adequacy
- 2020, Interview process
- 2021, Corporate Leadership trends
- 2022, Indoor Team Building to Human Resources section at Join Task Force-PR
- 2023, ILSE Liderando mi Capacitación en Tiempos Dinámicos
- 2024, Empatía Laboral
Timeline
Professor Part Time
NUC University
01.2019 - Current
Professor Part Time
Ana G Mendez University
01.2018 - Current
Human Resources Manager,Store Support Center & REX
Walmart Puerto Rico
11.2015 - Current
People Manager
Sam’s Club Puerto Rico
01.2008 - 11.2015
Human Resources Clerk
Encanto Restaurants, Inc.
01.1992 - 01.2008
- 2008, Labor relations Domestic Violence / LOA / Better job opportunities
- 2009, Assistance and punctuality / Performance evaluation / Progressive Discipline / Domestic Violence / Performance Management
- 2010, Leading with integrity Fraud Review of updated policies Handling cases of domestic violence Review - Labor relations
- 2011, Labor Forum_ ADA Law (Overview and most recent amendments)
- 2012, Corporate ethics - Leading with integrity / Domestic violence protocol update Review - Labor Relations
- 2013, Corporate Policy Updates Domestic Violence Protocol / Labor Relations Leading with integrity / Change management
- 2014, Effective management of accommodation processes/ Domestic Violence Protocol / Labor Relations update / Open door campaign / Coaching for success Improvement and correction of staff performance
- 2015, Labor relations / Domestic Violence / Decision-making based on values Gender Transition / Building personal resilience
- 2016, Law PROMESA / Labor Reform / Domestic Violence Labor Relation
- 2017, Professor Certification School of Business and Entrepreneurship UAGM
- 2018, Professor Certification School of Continuing Education UAGM / Leadership Summit
- 2019, Municipio de Caguas: Redes Sociales y Mercadeo Digital para PYMES / Liderazgo, Crecimiento y Optimización en Tiempos de COVID-19
- 2020, Certification “Lean Six Sigma” / “Diversity and Inclusion: Building Connection and Community in Physical, Online, and Hybrid Classrooms”
- 2021, Insider Trading Wage & Hours Pay for employees / Associate Pay – Management ADA for Management / FMLA Digital Citizenship / Information Security / Workplace Respect & Harassment Prevention
- 2022, Certificaciones: Aula Invertida / Certificación: Manejo de Situaciones de Emergencia de Salud Mental en Empleados
- 2023, CANVAS for Professor InService NUC University / Seminario Laboral 2023
- 2024, Taller-Síndrome del “Burnout” en Docentes
Doctor of Business Administration -
University of Turabo AACSB, Gurabo Campus
Master in Business Administration - Human Resources Administration
University of Turabo, Gurabo Campus
Bachelor in - Element Education
University of Turabo, Gurabo Campus
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