Ana Rubio
Lawndale,CA
Summary
Dedicated worker with excellent communication, time management and computer skills. A valuable asset with 14 years of combined experience. Aiming to leverage my abilities to successfully fill the vacancy at your company. Frequently praised as hardworking by my peers, I can be relied upon to help your company achieve its goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Substitute Instructional Aide
Switzer Learning Center
08.2019 - Current
- Create a positive learning environment by getting acquainted with the students and meet their learning needs individually.
- Managed the student incentive program for 100 students during the pandemic. Created an Excel file to keep track and report on the incentive program. Use Excel formulas to manipulate data.
- Create lesson plans, adapt teaching methods to fit the needs of each individual student.
- Work with a diverse group of students. Work with mild to moderate learning disabilities and mild to severe behavioral challenges.
- Update students assessment results, progress and feedback to streamline tracking process.
- Tutor and assist children individually or in small groups to help them master assignments and to reinforce learning concepts presented by teachers.
- During staff discussions, I share feedback and encourage the same from the staff to meet goals and expectations.
Waitress Trainer
Islands Restaurant
09.2011 - Current
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Instructed servers on proper techniques for taking orders, serving food and providing customer service.
- Work in high-paced, high pressure environment
- Manage multiple tables simultaneous
- Manage register and balance
- Adapt to company changes efficiently; such as learn new sale systems and software updates
- Build rapport with all levels of management including fellow team members
- listen to customers questions and concerns
- Providing excellent quality customer service by consistently meeting customers expectations
Education
Bachelor of Arts - Psychology
Cal State Long Beach
Long Beach, CA06.2017
Skills
- Classroom Inclusion
- Instructional Techniques
- Educational Settings
- Student Learning Support
- Faculty Collaboration
- Classroom Management
- Caring and Empathetic Demeanor
- Computer and Microsoft Office Skills
- Active Listening
- Conflict and Complaint Resolution
- Suggestive Selling
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Substitute Instructional Aide
Switzer Learning Center
08.2019 - Current
Waitress Trainer
Islands Restaurant
09.2011 - Current
Bachelor of Arts - Psychology
Cal State Long Beach