Ana Ruiz
Tyler,TX
Summary
Proactive student with a strong background in customer service, team leadership, and management. Excited to contribute skills and knowledge to help your company achieve its goals. Known for hard-working nature, consistently praised by peers for dedication and commitment. Proven track record of reliability to make a positive impact and support company's success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Channels Manager
Panera Bread
10.2019 - Current
- Facilitated channel engagement to support regional sales goals and oversaw all catering orders.
- Enhanced team productivity by implementing efficient task delegation, time management strategies, effective communication, and coaching.
- Managed daily operational tasks such as staff scheduling, budgeting, ordering supplies, and quality assurance checks.
Team Member
Subway
05.2019 - 08.2019
- Operated register to process payments and collect cash payment for order totals.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Made food according to standard recipes with requested changes for customer satisfaction.
Education
Bachelor of Arts - Psychology
University of Texas At Tyler
Tyler, TX05-2025
Associate In Arts (A.A.) - Psychology
Tyler Junior College
Tyler, TX05-2023
Skills
- Microsoft Office
- Critical Thinking
- Complex Problem Solving
- Salesforce integration
- Verbal and written communication
- Researching skills
Coursework
- Biological Psychology
- Abnormal Psychology
- Minority Studies
- Human Growth and Development
- Learning and Conditioning
- Public Speaking
Awards
- The Dean's List
- The President’s List
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Channels Manager
Panera Bread
10.2019 - Current
Team Member
Subway
05.2019 - 08.2019
Bachelor of Arts - Psychology
University of Texas At Tyler
Associate In Arts (A.A.) - Psychology
Tyler Junior College