Ana Ruiz
Chicago,IL
Summary
Methodical healthcare administrative team member with 16 years oof experience proficient in organizing appointments according to insurance requirements, facility schedules and doctor preferences. Proactive multitasker with excellent interpersonal, communication and planning abilities while creating a welcoming environment.
Overview
17
17
years of professional experience
Work History
Office Manager/Medical Assistant
Occupational Health Services
Chicago, IL
04.2007 - Current
- Coordinates patient appointments and manages the schedule for doctor
- Addresses patient inquiries, complaints, and ensures high-quality customer service, maintaining patient confidentiality and satisfaction
- Handles billing processes, insurance claims/verification, manages accounts receivable/payable, and ensures financial procedures are followed
- Proficiently navigates and utilizes EPIC Systems/ SOAPware for patient data management and health records
- Conducts precise and accurate measurements of vital signs, including blood pressure, pulse, temperature, and respiration rates for patients.
Sales Associate
Carson's Pirie Scott
Lincolnwood, IL
10.2013 - 08.2018
- Skilled in accurately handling cash transactions, operating POS systems, and maintaining a clean and organized area
- Ability to process payments, resolve customer inquiries, and uphold a high level of accuracy and attention to detail
- Operational efficiency and able to create a positive atmosphere through strong communication skills and a friendly demeanor
- Efficiently complete online orders and merchandise placement
Education
Associate of Applied Science - Medical Assisting
Northwestern College
Chicago, IL06.2017
Skills
- Data Entry
- Office Management
- Customer Service
- Vital Signs
- Billing
- Scheduling and Calendar Management
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Sales Associate
Carson's Pirie Scott
10.2013 - 08.2018
Office Manager/Medical Assistant
Occupational Health Services
04.2007 - Current
Associate of Applied Science - Medical Assisting
Northwestern College