ANA RUVALCABA
Box Elder,SD
Summary
Orderly and committed Administrative Assistant offering solid skills in customer relations and resilience to handle challenges of fast-paced [Type] environments. Bringing detail-oriented and decisive nature with sound judgment, good multitasking abilities and self-motivated nature. Comfortable working alone or with teams to accomplish on-time and accurate clerical tasks.
Overview
12
12
years of professional experience
Work History
Waitress
Puerto Vallarta Restaurant
Rapid City, SD
10.2019 - Current
Account Executive
121 corp
Guadalajara, Jalisco
01.2016 - 12.2017
- Assisted clients in determining business strategy and achieving profitability goals.
- Supervised team of 7 graphic designers across task delegation, project leadership, and performance management.
- Lead weekly meetings with executive team members to review project progresses.
- Collaborated with external partners to complete tasks.
- Collaborated with other departments to coordinate strategic marketing activities.
Front Office Coordinator
ROBOTIC CLUSTER
Guadalajara, Jalisco
11.2013 - 12.2016
- Developed and implemented customer relations strategies, opening up communication to increase satisfaction scores.
- Followed up with customer inquiries via phone or email promptly.
- Planning and coordinating robotic tournaments in various schools.
- Managed the social media for the company.
- Download government funds to create robotic projects among universities and private companies.
Social Media Manager
Mots and Co.
Guadalajara, Jalisco
03.2012 - 09.2013
- Assisted in developing strategies for increasing followership and engagement rates.
- Participated in brainstorming sessions with other professionals to generate innovative ideas.
- Designed promotional materials using graphic design software applications.
- Created engaging content for multiple social media platforms, such as Twitter, Instagram and Facebook.
- Built and maintained corporate image, brand and identity.
Education
BBA - Marketing
Universidad Tecnologica ZMG
Jalisco01-2013
Skills
- Order Accuracy
- Customer Service
- Campaign Planning
- Branding
- Training and Mentoring
Used software
- Illustrator
- Adobe premier pro
- photoshop
- Office (power point, excel, word)
- Hootsuite
References
References available upon request.
Timeline
Waitress
Puerto Vallarta Restaurant
10.2019 - Current
Account Executive
121 corp
01.2016 - 12.2017
Front Office Coordinator
ROBOTIC CLUSTER
11.2013 - 12.2016
Social Media Manager
Mots and Co.
03.2012 - 09.2013
BBA - Marketing
Universidad Tecnologica ZMG
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