Ana Saldierna

Organize the store by returning merchandise to its proper areas, and restocking displays. I answer customer inquiries about product features, pricing, and availability, while also developing promotional strategies to boost sales. I greet customers to understand their wants and needs, engaging with them in a friendly, professional manner. Additionally, I describe merchandise and explain its use, operation, and care.

Inspect dining and serving areas to ensure cleanliness and proper setup, while greeting guests and seating them at tables or in waiting areas. Assist staff by serving food and beverages or bussing tables, and helped with setting up small and large events for smooth execution. Resolve customer service and food-related issues to maintain guest satisfaction, and developed long-term relationships with customers to encourage repeat business.

Provided exceptional bartending service by preparing and serving beverages to guests in a fast-paced environment for three consecutive summers. Ensured a high level of customer satisfaction by offering personalized drink recommendations and maintaining a friendly, professional demeanor. Managed inventory, restocked supplies, and maintained a clean and organized bar area. Demonstrated knowledge of drink recipes, cocktail techniques, and alcohol regulations to ensure safe and responsible service. Built rapport with customers to create a welcoming atmosphere, fostering repeat business and positive customer experiences.

Preparing and serving coffee and espresso-based beverages to customers with precision and care. Maintained a clean, organized workspace and ensured the proper functioning of equipment. Provided customer service by engaging with customers, taking orders, and offering recommendations based on preferences. Demonstrated knowledge of coffee beans, brewing methods, and drink customization to enhance the customer experience. Managed inventory, restocked supplies, and adhered to health and safety standards. Built strong customer relationship for a positive environment.