ANA SANDOVAL
Pico Rivera,CA
Summary
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration. With over 30+ years of processional work experience in client driven industries and a diverse background in residential & commercial real estate title insurance.
Overview
25
25
years of professional experience
Work History
Senior Administrative Assistant
The Salvation Army ARC
2023.09 - Current
- Managed all aspects of the regions vehicle fleet, to include purchases, insurance, registration, database and all contractions/agreements related to such.
- Served as a reliable point of contact for both internal and external stakeholders, demonstrating strong problem-solving skills to address any issues that arose.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Supported project teams in achieving their goals through proactive assistance with research, data analysis, and report preparation.
- Facilitated successful events, including conferences and workshops, through meticulous planning, coordination, and execution of logistics.
Commerical Title Assistant/Client Services Rep.
First American Title
2008.07 - 2023.03
- Supports Internal/External clients at a high level within their functional area with title industry processes and policies
- Handles a complex and an advanced variety of administrative functions within a functional area
- Duties include, but are not restricted to those of a clerical and administrative nature which have an impact on company and departmental data / records including those of a highly confidential nature
- Prepares reports including conclusions and recommendations for solution of the problem
- Resolves problems involving several concrete variables in or from standardized situations
- Compiles data based on research techniques and on statistical compilations involving an understanding of operating programs, policies, and procedures
- Issues documents in accordance with departmental rules, legal or statutory requirements.
Receptionist/Sales & Client Service Admin
Equity Title
1999.04 - 2008.07
- Answered and handled a heavy volume of incoming calls using switchboard system
- Greeted and directed all clients, or other related individuals to appropriate locations while maintaining excellent customer service at all times
- Performed technical and administrative support involving a working understanding of the functions and procedures of the organization unit, along with a working knowledge of functions and procedures of other units
- Performs administrative work for sales department as assigned
- Researched and compiled information and data analysis for the Sales Team.
Education
High school or equivalent -
Warren High School
Downey, CA06.1985
Skills
- Bilingual (Spanish)
- Datatrace/Datatree Proficient
- Excellent verbal and written communication
- Expert Time Management
- Proficient in Microsoft Office
Timeline
Senior Administrative Assistant
The Salvation Army ARC
2023.09 - Current
Commerical Title Assistant/Client Services Rep.
First American Title
2008.07 - 2023.03
Receptionist/Sales & Client Service Admin
Equity Title
1999.04 - 2008.07
High school or equivalent -
Warren High School
Similar Profiles
Nancy DiazNancy Diaz
Property & Projects Director at The Salvation Army ARC CommandProperty & Projects Director at The Salvation Army ARC Command
Jonathan WilliamsJonathan Williams
Ecommerce Lead Specialist at The Salvation Army ARCEcommerce Lead Specialist at The Salvation Army ARC
Petramaria AnayaPetramaria Anaya
Warehouse Assistant at The Salvation Army ARCWarehouse Assistant at The Salvation Army ARC