Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Wilmer Juarez

Houston ,TX

Summary

Bilingual (English-Spanish) professional with over 6 years of diverse experience in management, customer service, packaging, and inventory control. Skilled in team leadership, training, and problem-solving. Recognized for strong communication skills, reliability, and the ability to provide excellent client experiences across multiple industries.


Overview

9
9
years of professional experience

Work History

Manager & Trainer

Texas Rock Chip
05.2020 - Current
  • - Manage day-to-day operations including scheduling, team coordination, and performance reviews.
  • - Provide exceptional customer service by resolving client concerns and explaining windshield repair processes clearly.
  • - Conduct employee training to ensure quality service and operational consistency.
  • - Maintain tent setup, cleanliness, and safety standards.

Cashier

Chisty's Donuts
01.2019 - 05.2020
  • - Delivered excellent customer service in a fast-paced environment.
  • - Managed cash transactions and maintained accurate registers.
  • - Assisted customers with orders and ensured a friendly atmosphere.

Packaging Associate

NFAB Packaging
05.2018 - 01.2019
  • - Packed and organized metal parts for vehicle production.
  • - Maintained inventory records and ensured proper labeling.
  • - Supported efficient warehouse operations and shipment preparation.

Front Desk Associate

Planet Fitness
01.2017 - 08.2018
  • - Assisted clients with memberships, questions, and facility information.
  • - Managed customer inquiries with professionalism and a helpful attitude.
  • - Supported daily operations and maintained a welcoming environment for members.

Education

High School Diploma -

Klein Forest High School
Houston, TX
05-2021

Skills

  • - Bilingual: English & Spanish
  • - Team Management & Training
  • - Customer Service & Client Relations
  • - Inventory & Packaging Operations
  • - Conflict Resolution & Problem-Solving
  • - Cash Handling & POS Systems
  • - Windshield Repair & Tent Maintenance
  • Time management
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving

Languages

English
Native or Bilingual

Timeline

Manager & Trainer

Texas Rock Chip
05.2020 - Current

Cashier

Chisty's Donuts
01.2019 - 05.2020

Packaging Associate

NFAB Packaging
05.2018 - 01.2019

Front Desk Associate

Planet Fitness
01.2017 - 08.2018

High School Diploma -

Klein Forest High School

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