Ana Schimpf
Fairview,NC
Summary
Dedicated and detail-oriented professional with a degree in Psychology from UNC Asheville, graduating with honors. Proven academic excellence showcased by inclusion on the honor roll. Extensive experience in the field of childcare, demonstrating strong interpersonal and communication skills. Additionally, valuable experience gained at a treatment center, highlighting adaptability and a commitment to making a positive impact on individuals' lives. Seeking to leverage my diverse background and passion for creating meaningful experiences in a role as a vacation planner in the vibrant community of Asheville.
Overview
4
4
years of professional experience
Work History
Childcare Provider
Myself
08.2019 - Current
- Enhanced children''s social skills by organizing group activities and promoting positive interactions.
- Improved language development through engaging storytelling sessions and age-appropriate book readings.
- Supported emotional well-being by addressing individual needs and providing a nurturing environment for growth.
- Fostered creativity with various arts and crafts projects, stimulating imagination and selfexpression.
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
Residential Coordinator
Equinox RTC
08.2023 - 11.2023
- Enhanced residents'' quality of life by implementing individualized care plans and providing emotional support.
- Reduced behavioral incidents by employing de-escalation techniques and maintaining a calm environment.
- Maintained safe and supportive residential environments for at-risk individuals, contributing to their overall wellbeing.
- Assisted residents in achieving personal goals by facilitating access to community resources and services.
Customer Service Representative
Asheville Adventure Company
05.2022 - 08.2023
- Provided exceptional hospitality and personalized service to tourists in Asheville, creating a warm and welcoming atmosphere that made them feel at home.
- Demonstrated a deep knowledge of the local area, attractions, and culture to enhance their overall experience.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Bachelor of Arts - Psychology
University of North Carolina At Asheville
Asheville, NC05.2022
Skills
- Activity Planning
- Effective Communication
- Destination Knowledge
- Problem Solving Abilities
- Time Management
- Attention to Detail
- Customer Service Excellence
- Group Leadership
Timeline
Residential Coordinator
Equinox RTC
08.2023 - 11.2023
Customer Service Representative
Asheville Adventure Company
05.2022 - 08.2023
Childcare Provider
Myself
08.2019 - Current
Bachelor of Arts - Psychology
University of North Carolina At Asheville