Ana Segovia
Mesquite,TX
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
Manager's Assistant
Reliable Concrete
Dallas, TX
03.2025 - Current
- Coordinated project schedules and communicated updates to team members and clients.
- Managed administrative tasks, ensuring efficient office operations and support for management.
- Assisted in the development of training materials to enhance team performance.
- Streamlined communication processes between departments to improve workflow efficiency.
Salesperson
Heaven Scent
Mesquite, TX
01.2021 - Current
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
CSR, Sales
Fred Loya Insurance Company
Dallas, TX
02.2022 - 02.2025
- Provided exceptional customer service, resolving inquiries and complaints efficiently.
- Assisted clients in selecting appropriate insurance policies based on individual needs.
- Collaborated with team members to enhance sales strategies and improve service delivery.
- Analyzed customer feedback to identify trends and implement service improvements.
- Discussed strategies to meet policy sales every month.
Salesperson
Buckle
Mesquite, TX
11.2022 - 12.2022
- I made sure to give every guest my full attention.
- I worked on putting outfits for people who were often confused as to what they wished to buy, so I made it easier for them.
- Focused on relating to my guests and making them feel comfortable with me and not forced into buying.
- Made sure my numbers were only doing better than the day before.
Cashier
Auntie Anne's Pretzels
Mesquite, TX
06.2018 - 09.2020
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise.
Receptionist
Adams And Adams Tax Services
Dallas, TX
03.2020 - 05.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
Education
High School Diploma -
Horn High School
Mesquite, TX06-2022
Skills
- Digital Databases
- Effective Communicator
- Persuasive Negotiations
- Problem Solver
- Bilingual
- Customer Service
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Manager's Assistant
Reliable Concrete
03.2025 - Current
Salesperson
Buckle
11.2022 - 12.2022
CSR, Sales
Fred Loya Insurance Company
02.2022 - 02.2025
Salesperson
Heaven Scent
01.2021 - Current
Receptionist
Adams And Adams Tax Services
03.2020 - 05.2020
Cashier
Auntie Anne's Pretzels
06.2018 - 09.2020
High School Diploma -
Horn High School