Ana Sehn
Legal Assistant
Orlando,FL
Summary
Driven Legal Assistant with 6 years of experience in Personal Injury and Probate law. Highly skilled in multitasking and prioritizing tasks to ensure timely completion of projects and determination of appropriate courses of action. Goal-oriented with a strong focus on providing administrative support to legal teams, especially in document management. Demonstrated expertise in interpreting and analyzing legal documents and policies, consistently supporting attorneys to facilitate successful case outcomes.
Overview
6
6
years of professional experience
Work History
Legal Assistant
Aventus Law Group
Winter Park, FL
01.2024 - Current
- Confidentiality & Compliance:
- Maintained strict confidentiality, safeguarding sensitive client information in line with legal ethics and industry regulations.
- Ensured compliance with data privacy laws in handling estate documentation and personal client records.
- Updated and secured electronic case files and court documents using advanced document management systems.
- Client Relations & Office Management:
- Enhanced client satisfaction by efficiently managing case files, scheduling meetings, and addressing client inquiries promptly.
- Provided administrative support during onboarding of new clients, ensuring completion of necessary paperwork.
- Fostered positive relationships with clients through professional communication and personalized service.
- Communication & Coordination:
- Facilitated effective communication between attorneys, clients, and court personnel, ensuring timely information flow.
- Managed office schedules, deadlines, and key dates to maintain smooth operations across departments.
- Operated multi-line phone systems, directed calls, and provided updates to clients and staff on case progress.
- Handled sensitive inquiries with discretion, maintaining confidentiality and professionalism.
- Legal & Probate Assistance:
- Assisted legal staff by preparing documents, conducting research, and managing case files for complex legal proceedings.
- Demonstrated expertise in estate administration, interpreting wills, trusts, and legal documents for clients.
- Coordinated probate processes by organizing case files, ensuring timely submissions to the court.
- Guided clients through probate procedures, offering empathetic and clear explanations of legal requirements.
- Ensured compliance with state regulations concerning inheritance taxes, property transfers, and related matters.
- Court Document Preparation:
- Drafted, reviewed, and filed legal documents, including motions, and pleadings, ensuring compliance with legal protocols.
- Prepared court orders and judgments for attorney signature, maintaining accurate legal documentation.
- Processed payments for fines and fees, issued receipts, and updated financial records for case management.
- Drafted professional correspondence to facilitate legal proceedings and communication with courts.
- Administrative Support & Office Efficiency:
- Provided clerical support, including data entry, filing, photocopying, scanning, and faxing documents.
- Managed incoming and outgoing mail, ensuring timely distribution to appropriate departments and personnel.
- Assisted in event planning and meeting coordination, contributing to successful office functions and corporate events.
- Maintained a welcoming reception area and improved visitor experience with efficient check-in and information distribution.
- Legal Document Management:
- Experience with case files, court filings, and probate procedures.
- Confidentiality & Compliance:
- Strong focus on maintaining privacy and adhering to legal regulations.
- Client Relations:
- Excellent interpersonal skills with a focus on providing outstanding customer service.
- Communication:
- Clear and concise written and verbal communication with clients, attorneys, and court staff.
- Administrative Support:
- Proficient in clerical tasks, including data entry, document management, and office organization.
Case Manager
The Pendas Law Firm
Orlando, FL
08.2022 - 06.2023
- Case Management & Client Advocacy:
- Maintained accurate and confidential documentation on all cases, ensuring compliance with regulations and confidentiality standards.
- Conducted comprehensive assessments of clients’ situations, identifying issues, goals, and necessary interventions to inform tailored care plans.
- Developed and implemented individualized case management plans, empowering clients to make informed decisions regarding their care needs.
- Advocated for client rights during interactions with external agencies, ensuring fair treatment and access to necessary services.
- Monitored ongoing cases, adjusting strategies as needed based on evolving circumstances or new information.
- Crisis Management & Client Support:
- Provided crisis intervention support, using appropriate techniques to de-escalate emergencies and ensure client safety.
- Assisted clients in legal services, and public benefits to access essential resources.
- Managed crisis situations with empathy and professionalism, ensuring the continuity of care and client safety.
- Collaboration & Coordination:
- Coordinated essential services with community organizations, healthcare professionals, and other agencies to provide comprehensive benefits to clients.
- Partnered with multidisciplinary teams, including physicians, to develop and implement individualized care plans.
- Fostered open communication with clients' families and support networks, involving them in the case management process as appropriate.
- Worked with external stakeholders to ensure clients received necessary healthcare and legal, and social services.
- Communication & Client Outcomes:
- Enhanced communication between clients and service providers through regular follow-ups, progress updates, and consistent check-ins.
- Reduced client wait times for service access by optimizing internal referral processes and streamlining service delivery.
- Achieved positive client outcomes by monitoring progress and adjusting strategies to ensure needs were met efficiently.
- Improved client satisfaction by addressing concerns and grievances promptly, ensuring a high level of service delivery.
- Training & Team Development:
- Trained new case managers, improving team competency and enhancing overall service delivery standards.
- Analyzed case outcomes to identify trends and areas for improvement, driving continuous service enhancement.
- Advocated for clients in legal settings, ensuring their rights were protected.
- Case Management:
- Proficient in developing and managing personalized care plans and services for diverse client needs.
- Crisis Intervention:
- Skilled in de-escalating high-stress situations and ensuring client safety and well-being.
- Documentation & Compliance:
- Expertise in maintaining accurate case files and ensuring confidentiality in line with legal regulations.
- Client Relations:
- Excellent communication and interpersonal skills to foster positive relationships with clients and families.
- Team Leadership & Training:
- Ability to guide and train staff to improve competency and service delivery.
Legal Assistant
Polo Widerhold Law. P.A.
Orlando, Florida
12.2021 - 08.2022
- Legal Document Management: Expertise in drafting, organizing, and maintaining confidential legal documents.
- Case Management Software: Proficient in utilizing case management tools to track and manage cases efficiently.
- Client Communication: Strong ability to maintain consistent client communication, ensuring they are informed and involved throughout the case process.
- Research & Documentation: Skilled in conducting initial legal research and supporting attorneys with the preparation of legal documents.
- Organization & Filing: Excellent organizational skills with a focus on managing legal files and case documentation securely and systematically.
Pre Suit - Secretary
Morgan & Morgan
Orlando, Florida
03.2019 - 10.2021
- Organized and Managed Client Files: Utilized a comprehensive file database and case management software to efficiently maintain and organize client files, ensuring easy access and accuracy.
- Client Communication & Updates: Maintained regular communication with clients to keep them informed on case progress, providing timely updates and addressing concerns to foster transparency and trust.
- Case Cost Management: Verified and maintained case costs by monitoring outstanding balances and coordinating with attorneys, clients, and service providers to ensure accurate financial records.
- Document Collection & Case Initiation: Coordinated with clients to gather necessary documents and information, facilitating smooth case initiation and ensuring all required materials were in place.
Education
Bachelor's Degree - Psychology
Ulbra
Brazil 01.2000
Skills
- Legal Document Management: Expertise in drafting, organizing, and maintaining confidential legal documents
- Case Management Software: Proficient in utilizing case management tools to track and manage cases efficiently
- Client Communication: Strong ability to maintain consistent client communication, ensuring they are informed and involved throughout the case process
- Research & Documentation: Skilled in conducting initial legal research and supporting attorneys with the preparation of legal documents
- Organization & Filing: Excellent organizational skills with a focus on managing legal files and case documentation securely and systematically
Languages
English
Professional
Spanish
Native/ Bilingual
Portuguese
Native/ Bilingual
Italian
Elementary
Timeline
Legal Assistant
Aventus Law Group
01.2024 - Current
Case Manager
The Pendas Law Firm
08.2022 - 06.2023
Legal Assistant
Polo Widerhold Law. P.A.
12.2021 - 08.2022
Pre Suit - Secretary
Morgan & Morgan
03.2019 - 10.2021
Bachelor's Degree - Psychology
Ulbra
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