Ana Serbea

*Sheraton St. Paul Woodbury Hotel

• Processed accounts payable and receivable transactions to maintain timely cash flow.
• Prepared daily bank deposits and secured cash handling procedures to minimize risk and ensure accuracy.
• Assisted with month-end closings and reconciled accounts to ensure accurate financial reporting.
• Ensured accurate invoicing coding for all hotel departments to maintain financial integrity.
• Utilized accounting software to track financial transactions accurately.
• Maintained up-to-date accounts receivable records weekly and insured correct reporting.
• Assisted with the preparation of month-end close activities including reclasses, reconciliations, and accruals.
• Verified accuracy of vendor invoices against purchase orders before entering into system for payment processing.
• Reviewed banking activity regularly to identify any irregularities or unauthorized transactions.
• Reviewed weekly payments and communicated with vendors to maintain accounts in good standing.

*Handled 2 hotels: The Sheraton St. Paul Woodbury Hotel and The Hilton Garden Inn Oakdale*

• Processed accounts payable and receivable transactions for hotel operations.
• Maintained accurate financial records using accounting software systems.
• Reconciled monthly bank statements to ensure financial accuracy.
• Assisted in preparing financial reports for management review.
• Collaborated with team members to resolve billing discrepancies promptly.
• Managed vendor communications regarding invoicing and payment inquiries.
• Ensured compliance with company policies and accounting standards consistently.
• Processed invoices, payments, and statements in a timely manner.
• Resolved customer inquiries regarding bills and payments.
• Assisted with the preparation of month-end close activities including journal entries, reconciliations, accruals.
• Ensured accuracy of financial records by reconciling all expenses with relevant documentation.
• Conducted inventory counts and reconciliations to maintain accurate stock levels.
• Prepared bank deposits by verifying and balancing receipts and sending cash and checks to banks.
• Implemented security measures to protect cash assets during operations.

*Sheraton Minneapolis-West

• Assisted in the preparation of financial statements and reports.
• Processed all hotel invoices in a timely manner - ensuring accuracy of amount paid, account coding, invoice extension and discounts applied.
• Monitored and accounted cash management.
• Demonstrated a strong will to learn and great multitasking abilities in handling both accounting and guest service duties.
• Provided exceptional service as a Club Lounge Attendant, catering to guest needs.
• Maintained accurate inventory, set up, cleanliness and overall organization of the club lounge area.

• Supervised lifeguard team, ensuring safety protocols were upheld at all times.
• Instructed water safety and swimming lessons as a certified Water Safety Instructor (WSI).
• Conducted waterfront aquatics instruction, emphasizing safety and skill development.
• Responded promptly to emergencies, providing first aid and CPR as needed.
• Demonstrated strong leadership skills in a fast-paced aquatic environment.