Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Sevostianov

San Antonio,TX

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

7
7
years of professional experience

Work History

Server

JPOT
San Antonio, TX
07.2024 - 09.2024
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Prepared drinks according to standard recipes.
  • Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Set up tables in between patrons to reduce wait times.
  • Presented menus and answered questions regarding items.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stocked service areas with supplies during slow periods.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Cleaned tables and chairs to prepare dining area for next customers.
  • Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
  • Provided exceptional service to high volume of daily customers.

Server

Ajuua Mexican Grill Patio Bar
San Antonio, TX
06.2021 - 09.2021
  • Greeted guests and provided menus.
  • Provided excellent customer service to ensure satisfaction.
  • Took orders from customers accurately and in a timely manner.
  • Checked food before serving it to customers.
  • Delivered food orders promptly and courteously.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..
  • Communicated effectively with kitchen staff regarding customer allergies or special requests.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
  • Stocked service areas with supplies during slow periods.

Cashier

Dispensary
San Antonio, TX
06.2019 - 09.2019
  • Greeted customers and answered any questions they had about the store's products and services.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
  • Issued receipts, refunds, credits or change due to customers.
  • Stocked shelves with merchandise when needed.
  • Answered customer inquiries regarding store policies and procedures.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Balanced daily transactions on a computerized point-of-sale system.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Ensured compliance with all safety regulations within the store environment.

Babysitter

Home Nanny
San Antonio, TX
07.2018 - 05.2019
  • Assisting with meals, snacks, and bedtime routines for the children.
  • Greeting parents upon arrival home from work and providing updates on the day's events.
  • Completing light housekeeping tasks such as tidying up toys and books.
  • Providing a safe environment for children to explore their curiosity and creativity.
  • Engaging in age-appropriate activities like reading stories or playing games.
  • Helping older children with homework assignments as directed by parents.
  • Responsibly watched children while parents were out.
  • Cared for children of various ages and assisted with feeding, dressing and daily activities.
  • Helped complete homework, school projects and chores.

Secretary's Assistant

Premier Realty Group
San Antonio, TX
03.2018 - 09.2018
  • Answered and screened incoming calls for the secretary.
  • Organized and maintained filing systems, both paper and electronic.
  • Prepared documents such as letters, memos, reports, spreadsheets, presentations. using Microsoft Office Suite.
  • Greeted visitors in a professional manner and directed them to appropriate personnel or departments.
  • Ordered office supplies when needed.
  • Managed mail distribution within the department; opened, sorted, and distributed mail to the appropriate personnel.
  • Compiled data from various sources into organized reports for review by senior staff members.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.

Cleaning Assistant

The Wash Tub
San Antonio , TX
06.2017 - 09.2017
  • Swept, mopped and vacuumed floors to ensure cleanliness.
  • Cleaned bathrooms, including toilets, sinks and mirrors.
  • Dusted furniture and fixtures in assigned areas.
  • Assisted with special projects such as deep-cleaning carpets and windows.
  • Stocked supplies such as soap, toilet paper and paper towels.
  • Maintained cleaning equipment in good working condition.

Education

High School Diploma -

#84
Moldova,Chisinau
05-2014

Skills

  • Daily specials memorization
  • Order Management
  • Order delivery practices
  • Guest Engagement
  • Hostess support
  • Supply Restocking

Languages

English
Professional
Spanish
Elementary
Russian
Professional

Timeline

Server

JPOT
07.2024 - 09.2024

Server

Ajuua Mexican Grill Patio Bar
06.2021 - 09.2021

Cashier

Dispensary
06.2019 - 09.2019

Babysitter

Home Nanny
07.2018 - 05.2019

Secretary's Assistant

Premier Realty Group
03.2018 - 09.2018

Cleaning Assistant

The Wash Tub
06.2017 - 09.2017

High School Diploma -

#84

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Ana Sevostianov