Ana Sifuentes Lopez

Bilingual Administrative Assistant for Kane County States Attorney office in the Elgin Branch Court.My current position is to

• Prepare,maintain and open new defendants cases.
• Ordering all available evidence for all new state cases.
• Run Criminal History and Leads for defendants before their court date.
• Assist general public with questions pertaining to their cases.
• Creating/sending notice to appear to officers and subpoena request.
• Managed bilingual communication between departments victims and our attorneys.
• Coordinated scheduling meetings, ensuring all necessary resources are available.
• Answered multi-line phone system, routing calls, delivering messages to states attorneys and replying to a high volume of emails.
• Completing all task request that the states attorneys need to build a strong case.
• Maintained inventory of office supplies and placed orders.

• Scheduled appointments based on necessity and availability and established load parameters.
• Welcomed patients upon entrance, answered inquires. Explain treatment plans and directed questions.
• Verified insurance benefits. Pre estimate approvals processing. Upload Dexis X-rays images to patients files.
• Provided clerical support to all team members to improve office efficiency and enhance productivity.
• Responded to telephone inquiries from patients and delivered information to inform and educate callers.
• Processed personal and insurance payments and updated accounts to reflect balance changes.
• Managed patient check-in and check-out processes efficiently.
• Created detailed job descriptions that accurately reflected position requirements and expectations, attracting well-suited applicants.
• Conducted initial phone screenings to evaluate candidate qualifications and fit.
• Coordinated candidate interviews and communicated schedules with my superiors.
• Collaborated with my superiors to streamline onboarding processes for new hires.
• Supported onboarding activities, ensuring new hires received necessary new hire materials.

• Scheduled appointments based on necessity and availability.
• Welcomed patients upon entrance, answered inquires. Explain treatment plans and directed questions.
• Verified insurance benefits. Pre estimate approvals processing. Upload Dexis X-rays images to patients files.
• Provided clerical support to all team members to improve office efficiency and enhance productivity.
• Responded to telephone inquiries from patients and delivered information to inform and educate callers.
• Processed personal and insurance payments and updated accounts to reflect balance changes.
• Process credit applications for patients in needs of third party financing.