ANA SILVA
West Palm Beach,FL
Summary
Human Resources Professional with over 12 years of leadership experience in multi-state and multi-location enterprises. Proven track record in developing and implementing HR strategies that enhance talent acquisition, employee engagement, and performance. Successfully led HR integration during mergers and acquisitions, ensuring cultural alignment and smooth transitions. Specialized in leveraging data-driven insights to improve employee experience and reduce turnover while fostering inclusive work environments.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Senior Human Resources Business Partner
Classic Collision, LLC
09.2022 - Current
- Lead HR operations for 2,000+ employees across 100+ locations, ensuring strategic alignment with organizational goals and the seamless execution of HR best practices.
- Spearheaded end-to-end HR integration during mergers and acquisitions (M&A), overseeing due diligence, cultural assessments, policy harmonization, and the development of effective onboarding strategies for new employees and locations.
- Collaborated closely with executive leadership to drive employee engagement initiatives, coach managers on employee relations challenges, and implement impactful talent development and succession planning strategies.
- Directed leave management processes, managed HRIS system updates, and ensured compliance with federal and state regulations, improving accuracy and operational efficiency.
- Led efforts to address and resolve workers’ compensation claims, ensuring compliance with state and federal laws while mitigating risk.
- Built and maintained strong collaborative partnerships with cross-functional departments, streamlining communication and ensuring consistent HR processes during organizational changes.
- Acted as a strategic partner to senior leadership, providing data-driven insights to enhance workforce planning, performance management, and overall organizational effectiveness.
- Delivered high-level employee relations guidance, navigating complex situations and conflict resolution with a focus on building trust, enhancing morale, and ensuring compliance with all legal and regulatory standards.
- Played a key role in HR process optimization, leveraging technology and best practices to improve HR workflows and increase employee satisfaction across all locations.
Regional Human Resources Manager
Key Source Acquisition LLC
Fort Lauderdale, FL
10.2020 - 09.2022
- Led the development and execution of multi-state HR strategy for a rapidly expanding healthcare organization, aligning workforce planning with business growth initiatives.
- Designed and rolled out scalable HR policies, training frameworks, compensation structures, and organizational development programs to support evolving operational needs.
- Championed the successful implementation of new HRIS platforms and process automation, significantly enhancing data accuracy, compliance tracking, and reporting capabilities.
- Directed cross-functional leadership teams through complex M&A initiatives, ensuring seamless HR integration, minimal disruption, and sustained employee engagement.
- Served as the company’s HR representative in state and federal hearings, maintaining full regulatory compliance and mitigating risk across multiple jurisdictions.
Human Resources Manager
Schumacher Auto Group
West Palm Beach, FL
08.2017 - 10.2020
- Oversaw comprehensive HR operations for 500+ employees across multiple dealership locations, ensuring alignment with company goals and HR best practices.
- Led all facets of HR administration, including talent acquisition, employee relations, benefits, payroll, training, and performance management.
- Designed and implemented employee incentive programs that drove a measurable decrease in turnover and significantly boosted employee engagement and retention.
- Established and enforced standardized protocols for internal investigations, compliance audits, and documentation processes to ensure legal and regulatory alignment.
- Partnered with executive leadership to position HR as a strategic advisor, contributing to business planning, culture development, and long-term organizational success.
HR & Payroll Manager
Total Home Health of Palm Beaches
, FL
06.2015 - 08.2017
- Managed end-to-end HR operations for 350+ employees across multiple sites, including payroll administration, benefits management, HRIS oversight, regulatory compliance, and employee relations.
- Designed and executed compensation strategies, handled complex payroll functions including garnishments, and coordinated executive-level bonuses, severance packages, and special payouts.
- Launched targeted training, development, and employee wellness programs to enhance engagement, boost morale, and reduce turnover across all locations.
Team Lead – HR & Operations
Learning Care Group
Deerfield Beach, FL
12.2011 - 06.2015
- Provided comprehensive support across core HR functions, including onboarding, employee engagement initiatives, payroll processing, FMLA administration, and internal HR audits.
- Oversaw and guided performance improvement plans (PIPs), while advising leadership on workforce planning, employee development, and team optimization strategies.
- Maintained and updated HRIS and payroll systems, managed benefits billing, and resolved complex employee relations issues to ensure compliance and workplace harmony.
Education
Bachelor of Business Administration (BBA) - Human Resources Management
Strayer University
West Palm Beach, FL04.2025
Skills
- HR strategy and workforce planning
- Compliance and risk management
- Talent acquisition and retention
- Mergers and acquisitions integration
- Employee relations and conflict resolution
- Organizational development and culture change
- Leadership development and succession planning
- Performance management systems
- Change management and effectiveness
- HR technology optimization
- Diversity and inclusion strategies
- Compensation and benefits design
- Labor relations compliance
Certification
- SHRM Senior Certified Professional (SHRM-SCP), In Progress
- PHR – Professional in Human Resources, 03/01/19
Languages
- English
- Spanish
- Portuguese
Timeline
Senior Human Resources Business Partner
Classic Collision, LLC
09.2022 - Current
Regional Human Resources Manager
Key Source Acquisition LLC
10.2020 - 09.2022
Human Resources Manager
Schumacher Auto Group
08.2017 - 10.2020
HR & Payroll Manager
Total Home Health of Palm Beaches
06.2015 - 08.2017
Team Lead – HR & Operations
Learning Care Group
12.2011 - 06.2015
Bachelor of Business Administration (BBA) - Human Resources Management
Strayer University
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