Ana Smith
Lemon Grove,CA
Summary
Detail-oriented and dedicated Administrative Assistant with 10 + years of providing exceptional customer service and administrative support in fast-paced office settings. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. I have a growth mindset, eager to take on new challenges and grow professionally.
Overview
13
13
years of professional experience
Work History
Customer Service Rep
QB Medical
05.2022 - Current
- Process daily government purchase orders via SalesForce with extreme accuracy. Orders are submitted via EDI, fax, and phone. Create and submit purchase orders with our suppliers for non-inventory items.
- Follow the tracking and delivery of these purchase orders. Create APV vouchers and invoices for purchase orders.
- Maintain phone and email correspondence with purchasing agents and distribution center managers regarding orders, government pricing, and quote requests.
- Support supervisor with day-to-day management and administrative functions.
- Consistently apply my multi-tasking skills and time management with tasks.
- Collaborate closely with our finance department, contracting and operations departments.
Auto Installer
Pasha Automotive Services
03.2020 - 05.2022
- Successfully learned and became skilled in installing various auto parts on new vehicles
- Worked closely with clients regarding quality.
Treasurer
SD DENT PATROL INC
01.2011 - 12.2020
- Established a small auto dent repair business
- My responsibility in the business was to process all accounts receivable and account payables via Quickbooks
- Made appointments for Dent Repair Techs
- Processed payroll.
Certified Notary Public
Self Employed
02.2015 - 02.2019
- Improved document accuracy by diligently reviewing and verifying signatures in notarized documents.
- Ensured the highest level of customer satisfaction by providing efficient and accurate notary services.
- Clarified the notarization process for clients with clear instructions.
- Specialized in home loan documents ensuring timely completion.
- Maintained up-to-date knowledge on state regulations and laws, ensuring compliance with all requirements during notarizations.
Education
General Education Courses
Miramar Community College
San Diego, CA05.2008
High School Diploma -
Charter School Of San Diego
San Diego, CA07.2006
Skills
- Bilingual; fluent in Spanish and English
- Administrative support
- Microsoft Office
- Sales Force, Adobe, Teams
- Communication and interpersonal skills
- Problem-solving and critical thinking
- Time management and multitasking
- Detail Oriented
- Data Entry and order fulfillment
- Problem-solving
References
- Sharise Easter, 619-591-2068, sharise.easter@qbmedical.com
- Erika Aldaco, 619-395-5316, Erikachonchen@gmail.com
- Estela Tinio, 619-591-2072, estela.tinio@qbmedical.com
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Rep
QB Medical
05.2022 - Current
Auto Installer
Pasha Automotive Services
03.2020 - 05.2022
Certified Notary Public
Self Employed
02.2015 - 02.2019
Treasurer
SD DENT PATROL INC
01.2011 - 12.2020
General Education Courses
Miramar Community College
High School Diploma -
Charter School Of San Diego
Similar Profiles
Bianca ClarkeBianca Clarke
Event Coordinator at QB Gang The LabelEvent Coordinator at QB Gang The Label
Jasper keatingJasper keating
Carpenter Laborer at QB ConstructionCarpenter Laborer at QB Construction
Timothy TaggartTimothy Taggart
Quarterback Coach at QB ElevateQuarterback Coach at QB Elevate