Ana Street
Columbia,SC
Summary
Resourceful Supervisor trained in resolution of critical issues within time-sensitive environment with successful track record of building and maintaining talented teams. Highly organized, energetic and versatile leader committed to continuous improvements. Proven history of motivating staff to work together to achieve targets. Highly-motivated with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Inmate Supervisor
Trinity Service Group
Moncks Corner, SC
12.2022 - 03.2024
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Directed and supervised team of 15 employees in daily operations.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Oversaw quality assurance efforts to maintain product standards.
First Supervisor
Cato's Fashion
Moncks Corner, SC
01.2018 - 03.2023
- Monitored employee productivity to provide constructive feedback and coaching.
- Complied with company policies, objectives and communication goals.
- Responded to customer questions regarding products, prices and availability.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
- Reviewed reports from subordinate staff members before submitting them to senior management.
- Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
- Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
- Organized special events such as company picnics or holiday parties for employees.
- Directed and supervised team of 7 employees in daily operations.
- Monitored employee productivity levels on a regular basis to identify areas of improvement.
- Conducted weekly meetings with team members to discuss upcoming tasks and project deadlines.
- Performed weekly inventory checks to ensure sufficient stock levels for all products.
- Evaluated employee performance through periodic reviews and documented results accordingly.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction.
- Analyzed financial data related to departmental budgeting activities on a regular basis.
- Recruited, hired, trained, mentored, coached, evaluated, and terminated staff as necessary.
- uilt strong relationships with clients for long-term success.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified needs of customers promptly and efficiently.
- Oversaw quality assurance efforts to maintain product standards.
Sales Recruiter
The Kirby Company
Knoxville, TN
05.2013 - 09.2020
- Participated in meetings with executive leadership teams to discuss current staffing needs in the sales organization.
- Created job postings, sourced talent, screened resumes, conducted interviews and negotiated salaries.
- Attended networking events in order to build relationships with potential candidates for sales roles.
- Coached hiring managers on best practices for interviewing and selection of top-tier sales professionals.
- Door-to-Door sales
- Appointment showings
- Crew Leader
- Within my first year with the Kirby Company of sales in the district and was promoted to sales recruiter/ crew leader, i held this position for the remainder of my time with the Kirby Company.
Education
Bachelor of Science - Law (Pre-Law)
AIU Online
11-2026
Skills
- Schedule development
- Strategic Planning
- Process Improvement
- Data Analytics
- Staff Management
- Inventory Control
- Staff Discipline
- Training and mentoring
- Policy Enforcement
- Financial Management
- Complex Problem-Solving
- Employee Motivation
- Negotiation
- Goal-Oriented
Timeline
Inmate Supervisor
Trinity Service Group
12.2022 - 03.2024
First Supervisor
Cato's Fashion
01.2018 - 03.2023
Sales Recruiter
The Kirby Company
05.2013 - 09.2020
Bachelor of Science - Law (Pre-Law)
AIU Online
Similar Profiles
Yvette JenkinsYvette Jenkins
Office Manager at Trinity Service GroupOffice Manager at Trinity Service Group
Micah BakerMicah Baker
Maintenance Technician at Trinity Service GroupMaintenance Technician at Trinity Service Group
Amalia RamirezAmalia Ramirez
Food Service Director at Trinity Service GroupFood Service Director at Trinity Service Group