Ana Taveras

• Assisted tax preparers in gathering and organizing client documents.
• Input data into the company's software for preparation of returns.
• E-filed tax returns.
• Greeted visitors in a professional manner, responding to inquiries and directing them to appropriate personnel.
• Maintained office supplies inventory by checking stock to determine inventory level.
• Scheduled appointments between clients and customers and internal staff members.
• Managed incoming calls while providing information or transferring callers to appropriate personnel.
• Handled confidential documents in an organized fashion according to established protocol.

• Escorted visitors to specific offices or meeting rooms.
• Assumed general clerical tasks independently, as well as under guidance.
• Assisted with correspondence, reports, and special projects.
• Scanned physical files into digital records.
Handled itinerary and appointment schedules using Outlook.
Helped distribute employee notices and mail around the office.
• Performed clerical duties, including typing, answering phones, and completing forms.

• Created PowerPoint presentations used for Human Resources.
• Managed daily office operations and equipment maintenance.
• Prepared and filed expense report forms for the Director.
• Maintained and reserved the training rooms calendar.
• Performed diverse office assistance functions as required.
• Gathered and sorted data for reports and projects in Athena.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Made copies, sent faxes and handled all incoming and outgoing correspondence. Facilitated working relationships with teachers and parents. Organized files for employees and children, developed spreadsheets, faxed reports and scanned documents. Processed payment transactions each day in a timely manner. Answered customers’ billing questions in person and via phone.

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Planned meetings and prepared conference rooms.Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Received and screened a high volume of internal and external communications, including email and mail.

Assist Buyers for the ordering of materials, supplies, and/or equipment, and follow through with vendors on shipment and delivery. Responded to all customer inquiries in a timely manner. Acted as a liaison between outside sales representatives and university Departments.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Served as central point of contact for all outside vendors needing to gain access to the building. Maintained the front desk in a neat and organized fashion. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence.

Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. Maintained the front desk and reception area in a neat and organized fashion. Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Created monthly reports. Properly routed invoices and other documents through the signature process. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment.

Dispersed incoming mail to correct recipients throughout the office. Made copies, sent faxes and handled all incoming and outgoing correspondence. Organized files, developed spreadsheets, faxed reports and scanned documents. Created monthly reports. Properly routed invoices and other documents through the signature process. Received and screened a high volume of internal and external communications, including email and mail. Managed daily office operations and maintenance of equipment.