Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Taveras

Toms River,NJ

Summary

Business professional with keen eye for administrative excellence, organization and customer service. Proven track record in managing reception and office duties with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives alone or in team settings and adapts to dynamic demands, showcasing proficiency in multitasking, time management and administrative support. Seeking a position with a company that is dedicated to hard work, team players, organization and customer satisfaction while looking to learn and grown within.

Overview

9
9
years of professional experience

Work History

Receptionist

Dr. Michael Rosenblum DPM
06.2022 - 01.2023
  • Managed patient scheduling and appointment confirmations to optimize office workflow.
  • Coordinated communication between patients and medical staff, ensuring clarity of information.
  • Managed all office tasks and maintained accurate patient records
  • Assisted in billing processes, verifying insurance coverage and addressing discrepancies promptly.
  • Kept reception area and office neat and organized to give visitors and staff positive overall impressions
  • Followed up on patients progress ensuring high levels of service and patient retention.
  • Answered phone and emails promptly and directed incoming calls to correct offices
  • Collaborated with healthcare providers and insurers to facilitate efficient patient flow during peak hours.

Office Secretary

Alan M. Bonder Esq. LLC
05.2014 - 03.2020
  • Managed scheduling and calendar coordination for my attorney, ensuring efficient time management.
  • Organized and maintained client files and legal documents, enhancing retrieval efficiency and compliance.
  • Coordinated document management for appropriate parties, aiding in seamless insurance company interactions.
  • Provided excellent customer service through prompt response to inquiries, resolving issues quickly and professionally.
  • Oversaw office organization, setting standards for maintenance and operational efficiency.
  • Facilitated attorney-client interactions with precise note-taking, emails, phone calls and information updates.
  • Coordinated communication between clients and attorneys, fostering strong relationships and timely information exchange.
  • Responded to all inquiries from callers seeking information.

Education

Beauty Certificate -

Empire Beauty School
01.2014

High School Diploma - undefined

Pre Collegiate Teaching Academy
01.2009

Skills

  • Computer: Microsoft Office, Sammy Experience, Email, Mac & PC proficient
  • Verbal and written communication
  • Customer and client relations
  • Appointment scheduling
  • Office administration
  • File management
  • Language: Bilingual (Spanish)
  • Organization skills
  • Time and scheduling management
  • Telephone skills
  • Data entry

Languages

English
Native or Bilingual
Spanish
Full Professional

Timeline

Receptionist

Dr. Michael Rosenblum DPM
06.2022 - 01.2023

Office Secretary

Alan M. Bonder Esq. LLC
05.2014 - 03.2020

High School Diploma - undefined

Pre Collegiate Teaching Academy

Beauty Certificate -

Empire Beauty School

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