Ana Torres
Indianapolis,IN
Summary
Proven team collaborator and adept at cash handling, I enhanced customer satisfaction and exceeded productivity goals at Birrieria Iturbidense. Demonstrating a strong work ethic and exceptional customer service skills, I effectively managed multiple payment methods and maintained high accuracy levels, contributing to a positive shopping experience.
Overview
11
11
years of professional experience
Work History
Cashier
Birrieria Iturbidense
03.2023 - 10.2023
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Improved efficiency, organized checkout area for optimal workflow.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Reduced processing errors by meticulously following transaction procedures.
- Worked effectively in fast-paced environments.
Cashier
Tacos 46
09.2022 - 02.2023
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
- Welcomed customers and helped determine their needs.
- Responded promptly to requests for assistance, spills and customer inquiries.
Picker
Target
08.2021 - 08.2021
- Kept accurate records of picked items to assist in inventory control and tracking.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Reviewed order slips, picked products and staged merchandize to be shipped.
- Supported other warehouse functions such as receiving, stocking, and shipping when needed, demonstrating versatility within the team.
- Pulled orders quickly to maintain demanding productivity goals.
- Displayed excellent attention to detail, ensuring all orders were picked and prepared accurately according to customer specifications.
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Scanned and verified UPC codes for all products to aid in identification.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
- Contributed to a safe working environment by adhering to safety protocols and reporting any hazards or issues promptly.
- Verified proper labeling and identification on all orders before shipment.
- Worked fast to meet assigned daily picking quotas.
- Used RF scanners to track orders and verify accuracy.
- Assisted with training and onboarding of new team members, sharing best practices and helping them acclimate to the fast-paced work environment.
- Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
- Stocked shelves to match planogram images and instructions.
- Followed orders precisely for correct items, sizes and quantities.
Cashier
Sams Club
06.2021 - 08.2021
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Helped customers complete purchases, locate items, and join reward programs.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Stocked, tagged and displayed merchandise as required.
- Greeted customers entering store and responded promptly to customer needs.
- Improved efficiency, organized checkout area for optimal workflow.
Cashier
Jakes Fireworks
07.2020 - 07.2020
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized merchandise in front lanes.
Army
Army National Gaurd
03.2016 - 01.2018
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Cashier
Centerplate
11.2012 - 10.2016
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Performed cash, card, and check transactions to complete customer purchases.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Worked flexible schedule and extra shifts to meet business needs.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Handled cash with high accuracy and took care to check bills for fraud.
- Restocked and organized merchandise in front lanes.
- Operated cash register to record transactions accurately and efficiently.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Education
Cardinal Ritter HighSchool
Indianapolis, IN06.2016
Skills
- Customer Service
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Time management skills
- Cash Handling
- Cleaning and sanitizing
- Reliability and punctuality
- Refunds and exchanges
- Problem-Solving
- Reliable and Responsible
- Team Collaboration
Languages
Spanish
Native or Bilingual
Timeline
Cashier
Birrieria Iturbidense
03.2023 - 10.2023
Cashier
Tacos 46
09.2022 - 02.2023
Picker
Target
08.2021 - 08.2021
Cashier
Sams Club
06.2021 - 08.2021
Cashier
Jakes Fireworks
07.2020 - 07.2020
Army
Army National Gaurd
03.2016 - 01.2018
Cashier
Centerplate
11.2012 - 10.2016
Cardinal Ritter HighSchool