Ana Torres
Massapequa Park
Summary
Dedicated cleaning and caregiving professional with experience as a business owner, home aide, and janitorial cleaner. Skilled in delivering high-quality cleaning services, maintaining safe and sanitary environments, and providing compassionate support in residential settings. Proven ability to manage operations, build strong client relationships, and uphold professional service standards. Reliable, detail-oriented, and committed to creating clean, safe, and welcoming spaces for clients.
Overview
23
23
years of professional experience
Work History
Commercial Janitorial Cleaner
EmPro Insurance Company
Roslyn
03.2021 - Current
- Followed safety protocols while handling chemicals and operating machinery.
- Maintained cleanliness of commercial spaces using appropriate cleaning agents and equipment.
- Conducted routine inspections to ensure high standards of cleanliness and hygiene.
- Swept and mopped floors, emptied trash receptacles, vacuumed carpets and upholstered furniture.
- Responsible for maintaining proper inventory levels of cleaning supplies throughout building.
Founder & Cleaning Professional
Self Employed
Long Island
04.2002 - Current
- Founded and operated a professional cleaning business, providing residential and commercial services.
- Built strong client relationships, achieved 100% client retention, and steady business growth through word-of-mouth.
- Manage all aspects of business operations, including scheduling, client communications, invoicing, and budgeting.
- Deliver high-quality cleaning and sanitation tailored to client needs, ensuring repeat business, and referrals.
Home Aide
Preferred Home Care of New York
Hicksville
02.2014 - 11.2024
- Maintained a clean and safe environment for the patient at home.
- Assisted the patient with daily living activities, such as bathing, dressing, and grooming.
- Performed light housekeeping tasks such as laundry, dishes, vacuuming and dusting.
- Developed weekly menus reflecting customer preferences and dietary needs.
Education
Bachelor of Arts - Office Administration
Gerardo Barrios University
San Miguel, El Salvador 11-1986
Skills
- Equipment operation
- Sanitation practices
- Inventory management
- Quality inspection
- Client relationship management
- Bilingual in English and Spanish
- Persuasion
- Conflict resolution
Timeline
Commercial Janitorial Cleaner
EmPro Insurance Company
03.2021 - Current
Home Aide
Preferred Home Care of New York
02.2014 - 11.2024
Founder & Cleaning Professional
Self Employed
04.2002 - Current
Bachelor of Arts - Office Administration
Gerardo Barrios University