Ana Trandafir
Plano,TX
Summary
Knowledgeable Cashier with solid background in retail operations and customer service, consistently ensuring accurate transactions and positive customer interactions. Proven ability to manage high-volume transactions efficiently and resolve issues promptly. Demonstrated strength in cash handling and communication skills.
Retail worker with proven track record in delivering high-quality customer service and maintaining smooth operations. Known for reliability and adaptability in dynamic environments, contributing effectively to team goals. Excels in cash handling, customer interaction, and problem-solving with focus on achieving results.
Proven track record in enhancing customer experiences and streamlining administrative processes as an Optician Assistant at Pearle Vision. Excelled in optical dispensing and demonstrated exceptional communication skills, significantly improving patient satisfaction. Skilled in eyewear adjustments and adept at fostering positive customer relationships, showcasing a blend of technical expertise and interpersonal abilities.
Overview
4
4
years of professional experience
Work History
Optician Assistant
Pearle Vision
01.2017 - 02.2018
- Managed administrative duties with phone reception, appointment scheduling and payment processing.
- Maintained a well-organized work environment to optimize productivity during busy hours.
- Educated patients on the benefits of various lens options, helping them make informed decisions based on their individual needs.
- Participated in ongoing professional development opportunities to stay current on advancements within the optical field.
Cashier
Golden Corral Buffet and Grill
10.2016 - 01.2017
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Worked with floor team and managers to meet wide range of customer needs.
- Greeted customers entering store and responded promptly to customer needs.
Sales Associate
Keramin
07.2014 - 08.2016
- Helped customers locate products and checked store system for merchandise at other sites.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Merchandise Stocker
ServiDar SRL
09.2013 - 05.2014
- Adapted quickly to new product lines or store layout changes, ensuring a seamless transition and minimal disruption to customer shopping experiences.
- Reduced stock discrepancies by diligently documenting incoming shipments and reporting any variances to management.
- Contributed to team success by collaborating with coworkers on various tasks, such as restocking and merchandising.
- Enhanced customer satisfaction by promptly assisting with product inquiries and location requests.
Education
Bachelor of Science - Business And Administration
Universitatea De Stat Din Moldova
Chisinau, Moldova06-2015
Skills
- Cash Handling
- Cleaning and sanitizing
- Customer service excellence
- Money Handling
- Reliability and punctuality
- Cash Register Operation
- Optical Measurements
- Optical dispensing
- Visual acuity testing
- Insurance Verification
- Eyewear Adjustments
- Frame Selection
Languages
Romanian
Native or Bilingual
Russian
Full Professional
Timeline
Optician Assistant
Pearle Vision
01.2017 - 02.2018
Cashier
Golden Corral Buffet and Grill
10.2016 - 01.2017
Sales Associate
Keramin
07.2014 - 08.2016
Merchandise Stocker
ServiDar SRL
09.2013 - 05.2014
Bachelor of Science - Business And Administration
Universitatea De Stat Din Moldova