Summary
Overview
Work History
Education
Skills
Timeline
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‘Ana Tu’iono

Laie,MN

Summary

Dynamic Sale Associate with a proven track record at Payless Store Tonga, excelling in customer service and problem-solving. Expert in fostering customer loyalty and building relationships, demonstrated by efficiently managing high-stress situations and boosting satisfaction. Skilled in teamwork and collaboration, ensuring seamless operations and a welcoming environment for all customers.

Overview

1
1
year of professional experience

Work History

Sale Associate

Payless Store Tonga
06.2024 - 12.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.

Education

Liahona High School
Tongatapu
12.2023

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Reliable and punctual
  • Relationship building

Timeline

Sale Associate

Payless Store Tonga
06.2024 - 12.2024

Liahona High School
‘Ana Tu’iono