Ana Valles
San Jacinto,CA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
15
15
years of professional experience
Work History
Nutrition Assistant
San Jacinto Unified School District
San Jacinto , CA
2024.02 - Current
- Prepared and served nutritious meals to students in a timely manner.
- Communicated effectively with other staff members in order to maintain efficient workflow.
- Followed established recipes and portion control procedures when preparing meals.
- Managed student lunch lines during peak hours in order to minimize wait times.
- Monitored temperatures of refrigerators and freezers on a regular basis to ensure food safety.
- Kept accurate records of meal counts and money collected from customers.
- Inspected kitchen areas regularly for cleanliness and proper storage of food products.
- Assisted with meal preparation tasks such as washing vegetables or slicing fruits.
- Performed daily opening and closing duties as assigned by supervisor.
- Provided excellent customer service to students while maintaining a friendly atmosphere.
- Ensured that all nutritional requirements were met when serving meals to students.
- Maintained sanitation standards in the kitchen area by cleaning tables, floors, and equipment.
- Participated in weekly team meetings in order to discuss strategies for improving services.
- Maintained tools, equipment and surfaces in clean, neat and working order.
Asset Protection Associate
Living Spaces Distribution Center
Perris , CA
2022.01 - 2024.01
- Secures premises and personnel by patrolling property
- Prevents losses and damage by reporting unusual activity or circumstances
- Confronts violators of policy and procedures in a professional manner to redirect behavior
- Responsible for multitasking between telephone calls and radio communications traffic, collecting information and logging pertinent information utilizing surveillance software in a fast-paced environment
- Inspects buildings and access points
- Assists Supervisor in restraining trespassers or other violators
- Manages vehicular traffic by directing drivers
- Surveillance cameras graveyard
- Monitor suspicious subjects or activity around the warehouse
- Maintains authorized DC truck yard traffic utilizing company tools and procedures
- Supports investigations, conducting surveillances and gathering of facts
- Completes reports by recording observations, information, occurrences, and surveillance activities
- Performs camera checks and inputs technical surveillance work orders or malfunction forms, and reports any other problems pertaining to surveillance equipment
- Maintains organization's stability and brand reputation by complying with legal requirements
- Contributes to Inventory/Asset Protection team effort by accomplishing results as needed
- Promotes awareness of company policies, procedures and directives
- Submits new and innovative ideas to enhance job functions and company best practices
- Provides assistance across business groups as needed
- Responsible for other duties as assigned.
Call Center / Security Guard
Securitas USA
Banning , CA
2019.10 - 2021.02
- Followed Securitas standard duties and procedures
- Customer service
- Observes and reports activities and incidents at an assigned client site, providing for the security and safety of client property and personnel
- Makes periodic patrols to check for irregularities and to inspect protection devices and fire control equipment
- Preserves order and may act to enforce regulations and directives for the site pertaining to personnel, visitors, and premises
- Controls access to client site or facility-through the admittance process
- Patrols assigned site on foot or in vehicle; checks for unsafe conditions, hazards, unlocked doors, security violations, blocked entrances and exits, mechanical problems, and unauthorized persons
- Protects evidence or scene of incident in the event of accidents, emergencies, or security investigations
- Working for Clients post undercover to catch a thief and working on hands with Police Officer, calling 911 to report any suspicious activity
- Surveillance cameras graveyard
- Answering phones to add guest to their residents guest list.
Certified Tax Preparer
Smartax
San Jacinto , CA
2018.01 - 2019.04
- Completed and filed returns with tax departments at the local, state and federal level
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities
- Maintained complete records of client tax returns and supporting documentation
- Interviewed clients to collect information and gather necessary paperwork
- Contacted IRS or other relevant government organizations on behalf of client
- Provided information about available products and services
- Prepared tax returns according to government guidelines
- Performed clerical tasks to maintain team efficiency and support customer needs
- Maintained friendly and professional customer interactions
- Facilitated communication between clients and tax authorities
- Customer service experience
- Sales experience
- Bookkeeping services.
Rx Delivery Driver
CVS Pharmacy
Hemet , CA
2016.06 - 2017.02
- Verified each delivery against shipping instructions before delivering to customers
- Contacted customers prior to delivery to confirm and coordinate delivery
- Performs duties as assigned by Pharmacy Manager, Staff Pharmacist and Store Manager including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly
- Fostered positive working relationships with customers by responding to their questions and concerns
- Completed and submitted all necessary logs and paperwork on a daily basis
- Completed all necessary paperwork using neat and legible handwriting
- Completed on-time deliveries by choosing the best and most efficient routes
- Submitted receipts and money received from deliveries at the end of each shift
- Completed all documentation neatly and accurately
- Interpreted maps and followed written and verbal directions.
Certified Tax Preparer
Liberty Tax Services
San Jacinto , CA
2014.01 - 2016.04
- Answered an average of 15 calls per day by addressing customer inquiries, solving problems and providing new product information
- Greeted customers entering the store to ascertain what each customer wanted or needed
- Earned management trust by serving as key holder, responsibly opening and closing store
- Maintained high-quality control standards by reviewing internal tax preparation documents for missed tax benefits
- Provided information about available products and services
- Prepared tax returns according to government guidelines
- Interviewed clients to collect information and gather necessary paperwork
- Performed clerical tasks to maintain team efficiency and support customer needs
- Offered clients recommendations to reduce tax liabilities
- Reviewed clients tax filing papers thoroughly to determine their eligibility for additional tax credits or deductions
- Completed and filed returns with tax departments at the local, state and federal level
- Reviewed available data and compared against tax code to determine exemptions, deductions, and potential liabilities
- Maintained complete records of client tax returns and supporting documentation
- Contacted IRS or other relevant government organizations on behalf of client.
Packer
MJO Staffing
Moreno Valley , CA
2009.11 - 2011.01
- Loaded and unloaded pieces into boxes for shipment
- Cleaned and maintained the warehouse in compliance with OSHA safety standards
- Swept floors and stored equipment at the end of each shift
- Picked up incoming stock and delivered materials to designated locations
- Picked products for specific routes according to pick sheets
- Tracked time spent on assignments each day for productivity reporting
- Stacked and stored pallets at the end of the shift to keep warehouse clean and organized
- Used item Numbers to properly stock warehouse
- Led warehouse improvement initiatives to advance operational efficiencies
- Inspected products for defects and damages and examined ingoing and outgoing shipments.
Education
Mira Loma High School
College Degree - Accounting
Mt San Jacinto Community College
Skills
- Customer Satisfaction
- Information Processing
- Call handling
- BIlingual English and Spanish
- Efficiency and Time Management
- Attention to Detail
- Standards of Excellence
- Problem-Solving
- Multitasking Abilities
- Self-Motivated
- File Organization
- Basic accounting
Timeline
Nutrition Assistant
San Jacinto Unified School District
2024.02 - Current
Asset Protection Associate
Living Spaces Distribution Center
2022.01 - 2024.01
Call Center / Security Guard
Securitas USA
2019.10 - 2021.02
Certified Tax Preparer
Smartax
2018.01 - 2019.04
Rx Delivery Driver
CVS Pharmacy
2016.06 - 2017.02
Certified Tax Preparer
Liberty Tax Services
2014.01 - 2016.04
Packer
MJO Staffing
2009.11 - 2011.01
Mira Loma High School
College Degree - Accounting
Mt San Jacinto Community College
Similar Profiles
Rebecca GarciaRebecca Garcia
Substitute Teacher at San Jacinto Unified School DistrictSubstitute Teacher at San Jacinto Unified School District
JAEL DAISY TREVINOJAEL DAISY TREVINO
Receptionist/Office Clerk at San Jacinto Unified School DistrictReceptionist/Office Clerk at San Jacinto Unified School District
Luis CalvilloLuis Calvillo
Maintenance Custodian at San Jacinto Unified School DistrictMaintenance Custodian at San Jacinto Unified School District