Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ana Vazquez

El Paso,Tx

Summary

Results-driven Quality Control Inspector with extensive experience at Dish network, adept at defect identification and visual inspections. Enhanced product quality through proactive collaboration with production teams, significantly reducing rejection rates. Strong communicator with a commitment to maintaining high quality standards and improving processes for optimal customer satisfaction.

Overview

25
25
years of professional experience

Work History

Quality Control Inspector

Dishnetwork
06.2006 - Current
  • Communicated with production team members about quality issues.
  • Inspected quality of products, taking note of functionality, appearance and other specifications.
  • Inspected incoming and outgoing materials for accuracy and quality.
  • Reported repeated issues to supervisors and other departments, collaborating to identify issue roots and rectify problems.
  • Performed visual inspections and non-destructive tests where appropriate.
  • Improved product quality by conducting thorough inspections and identifying defects in a timely manner.
  • Collaborated with production staff to establish and meet quality standards
  • Identified and documented quality discrepancies for management to develop resolutions.
  • Reduced product rejection rates by collaborating with production teams to address quality issues proactively.

Ticket Sales Agent

Autobuses Americanos
06.2003 - 07.2005
  • Utilized data-driven insights to better understand buyer preferences and patterns in order to tailor product offerings accordingly.
  • Implemented new sales initiatives, monitoring their effectiveness in generating increased revenue.
  • Managed high call volume efficiently, ensuring minimal wait times for customers.
  • Maintained accurate records of transactions and seat availability in the ticketing system.
  • Streamlined ticket purchasing process for improved customer satisfaction and repeat business.
  • Trained new employees on company policies, software systems, and sales techniques to ensure consistent performance across the team.
  • Enhanced customer experience, addressing inquiries promptly and accurately.
  • Fostered a positive work environment among colleagues through collaboration, open communication, and sharing best practices.
  • Developed strong relationships with clients, leading to increased group bookings and referrals.
  • Increased ticket sales by proactively engaging with customers and providing exceptional service.

Quality Control Inspector

La Kawana
03.2000 - 02.2003
  • Evaluated components and final products against quality standards and manufacturing specifications.
  • Actively participated in regular audits to verify compliance with industry regulations and company policies, ensuring continued certification and enhanced credibility within the market.
  • Investigated customer complaints related to product quality, working closely with manufacturing teams to resolve concerns swiftly.
  • Trouble to Phoenix to inspect the Quality of the product on that facilitie.

Education

GED -

Bowie High Schol
El Paso, TX

No Degree -

EPCC
El Paso, TX

Skills

  • Quality control
  • Visual inspection
  • Product inspection
  • Visual inspections
  • Defect identification
  • Quality processes
  • Inspection procedures

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Quality Control Inspector

Dishnetwork
06.2006 - Current

Ticket Sales Agent

Autobuses Americanos
06.2003 - 07.2005

Quality Control Inspector

La Kawana
03.2000 - 02.2003

GED -

Bowie High Schol

No Degree -

EPCC