Ana Vega Pedraza
Summary
Proven track record in enhancing operational efficiency and customer satisfaction at Ponte Vedra Inn & Club, showcasing expertise in laundry equipment operation and a strong ability to foster teamwork and collaboration. Achieved significant improvements in workflow and service quality, demonstrating a keen eye for detail and a commitment to excellence. Hardworking and dedicated Laundry Attendant willing to take on any task to meet team goals. Collects and delivers loads, treats stains and folds laundered linens. Superior work ethic and strong multitasking skills. Dependable Laundry Worker with solid customer service, communication and relationship-building abilities developed over [Number] years of experience in similar roles. Good sorting, documentation and organizing skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Laundry Attendant
Ponte Vedra Inn & Club
11.2021 - 11.2022
- Maintained a clean and organized work environment, ensuring optimal productivity and minimal downtime.
- Set up wash and dry cycles with appropriate settings such as spin speed, temperature, and cleaning agents.
- Supported team members in completing tasks efficiently, fostering a positive and collaborative work atmosphere.
- Assisted with cleaning and maintenance of laundry equipment to keep machines in proper working order.
- Coordinated daily laundry tasks with other team members to maximize efficiency and maintain a smooth workflow.
- Demonstrated strong attention-to-detail when folding clean linens according to hotel standards.
- Collaborated with housekeeping staff to ensure timely delivery of clean linens to guest rooms.
- Examined dried clothes to identify stains, tears and issues.
- Enhanced customer satisfaction by promptly addressing and resolving any complaints or issues related to laundry services.
- Expedited the laundering process by pre-treating heavily soiled items before washing them with other linens.
- Collected soiled linens and clothing and pretreated stains.
- Used irons and iron boards to press clothing, folding and organizing garments.
Housekeeper
One Ocean Resort & Spa
05.2021 - 08.2021
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Maximized efficiency of housekeeping operations through effective communication with team members and supervisors.
- Dusted picture frames and wall hangings with cloth.
- Adhered to professional house cleaning checklist.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Assistant Store Manager
Casa Asia
01.2020 - 12.2020
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Rotated merchandise and displays to feature new products and promotions.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
IES Padre Luis Coloma
Cadiz, Spain06.2017
Skills
- Workplace Cleanliness
- Color separation
- Laundry folding and storage
- Laundry room operations
- Laundry equipment operation
- Ironing and steaming
- Item Sorting
- Stain Removal
- Efficient Sorting
- Inventory Tracking
- Teamwork and Collaboration
- Folding laundry
Languages
Spanish
Native or Bilingual
Timeline
Laundry Attendant
Ponte Vedra Inn & Club
11.2021 - 11.2022
Housekeeper
One Ocean Resort & Spa
05.2021 - 08.2021
Assistant Store Manager
Casa Asia
01.2020 - 12.2020
High School Diploma -
IES Padre Luis Coloma