Ana G. Vela

• Resolved customer complaints in a timely manner while maintaining professional demeanor.
• Verified accuracy of stock levels and adjusted discrepancies accordingly.
• Trained new employees on proper use of part room systems and processes.
• Responded promptly to customer inquiries regarding availability of parts or services provided.
• Organized, labeled, and stored all parts in the designated locations according to established procedures.
• Maintained accurate inventory records by conducting periodic cycle counts and physical inventories.

• Managed inventory tracking systems to ensure accurate stock levels and timely replenishment.
• Organized documents and files, enhancing office operations and accessibility.
• Answered customer inquiries with clear, concise information regarding services.
• Maintained a clean, organized workspace to foster a professional office environment.
• Updated filing systems to ensure compliance with company policies and regulations.
• Performed data entry tasks to maintain accurate customer account records.
• Verified accuracy of paperwork prior to submission for processing.
• Utilized computer software to create reports, labels, and forms.

• Maintained accurate inventory records using computerized tracking system.
• Directed warehouse team in stocking merchandise and fulfilling orders efficiently.
• Prepared work orders, bills of lading, and shipping orders for material routing.
• Checked shipping items against work orders to verify accuracy in quantity and destination.
• Computed shipping, storage, and demurrage charges using pricing lists.
• Scheduled large shipments while coordinating logistics to maximize storage capacity.
• Logged discrepancies related to incorrect products, quantities, and damages during processes.
• Provided administrative support through filing paperwork and managing phone inquiries.

• Entered data into inventory system to support Assistant Manager's operations.
• Coordinated with vendors to secure timely updates on purchase orders.
• Prepared reports on purchase order statuses for effective vendor communication.
• Managed inventory tracking systems to maintain accurate stock levels and reduce waste.
• Processed customer orders accurately and efficiently.
• Responded to customer inquiries via phone and email, ensuring satisfaction.
• Organized documents and files to enhance accessibility and streamline operations.
• Maintained and updated filing, inventory, and database systems using manual and digital methods.

Conducted Stock Yard audits and Animal Welfare Audits to meet customer requirements.
Ensured compliance with current NCC animal welfare guidelines through thorough evaluations.
Collaborated with PAACO certified AW auditors for accurate audit execution.
Assessed specific areas within processing plant during comprehensive audit processes.

• Maintained accurate records of test results, inspection data, and corrective actions taken as needed.
• Conducted visual inspections of products to uphold stringent quality standards.
• Trained new employees on inspection equipment and techniques to enhance team competency.
• Monitored production operations to proactively identify quality assurance issues.
• Documented non-conforming items during inspections in compliance with established guidelines.
• Ensured adherence to safety regulations throughout all inspections and tests.
• Inspected incoming materials for compliance with customer specifications regarding size, shape, and color.
• Analyzed rejected materials to determine root causes of defects or failures.