Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ana Viana

Flagstaff,AZ

Summary

Attentive Sterile Processing Technician with 1+ years of experience in healthcare. Good communication skills, a strong attention to detail. Looking for a permanent role in a fast-paced environment. Patient care and safety is a priority.

Overview

7
7
years of professional experience

Work History

SPD Technician

Northern Arizona Healthcare
Flagstaff, AZ
03.2023 - Current
  • Inspected and tested instruments after cleaning to ensure all particles were removed prior to sterilization.
  • Validated the sterility of processed instruments by performing biological and chemical testing.
  • Maintained accurate records of all sterilized items, including item number, date, time, type of sterilizer used, and operator initials.
  • Gathered and prepared instruments and surgical supplies.
  • Operated steam sterilizers, washer-disinfectors, ultrasonic cleaners, and other related equipment.

Customer Service Representative

Northern Arizona Healthcare
Flagstaff, AZ
11.2021 - 03.2023
  • Handled all guest check-in and check-out process.
  • Developed positive relationships with customers through friendly interactions.
  • Managed cash drawer according to established accounting guidelines.
  • Coordinated with housekeeping staff regarding occupancy status of rooms.

Office Staff

Mercedes- Benz/Martin Automotves
Flagstaff, AZ
02.2017 - 01.2019
  • Answered phones and directed customer inquiries to the appropriate staff member.
  • Ensured accuracy of vendor invoices before payment processing.
  • Performed month-end closing procedures, including journal entries and reconciliations.

Education

High School Diploma -

Coconino High School
Flagstaff, AZ
06-2008

Skills

  • Assembly and packaging
  • Decontamination procedures
  • Sterilization procedures
  • Recording test results
  • Workplace Safety
  • Pulling case carts
  • Customer service and assistance
  • Bilingual fluency in Spanish

Timeline

SPD Technician

Northern Arizona Healthcare
03.2023 - Current

Customer Service Representative

Northern Arizona Healthcare
11.2021 - 03.2023

Office Staff

Mercedes- Benz/Martin Automotves
02.2017 - 01.2019

High School Diploma -

Coconino High School
Ana Viana