Ana Weissman
Clinton,MA
Summary
Entrepreneurial CEO offering progressive experience in operations leadership. Skilled at identifying and implementing process improvements to drive efficiency and productivity. Motivating leader with proven success managing cross-functional teams. Goal-oriented Founder with 10 years of extensive experience securing funding, locating resources and marketing brand. Polished in transferring ideas into actionable plans and developing budget and finance strategies. Ethical leader possessing innovative problem-solving skills and outstanding articulate communication abilities.
Overview
3
3
years of professional experience
1
1
Certification
Work History
CEO
Blue Costa Landscape and Construction LLC
Clinton, MA
09.2021 - Current
- Led cross-functional teams in problem-solving activities related to process improvements or new product launches.
- Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
- Forecasted customer demand to set prices or credit terms for goods or services.
- Organized and facilitated budgets, product estimates, sales forecasts and product allocations to maximize resource utilization and customer sales opportunities.
- Supervised day-to-day workflow of employees in order to maximize productivity and maintain quality standards.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Managed staffing needs through recruitment, selection, onboarding and training, disciplinary action as necessary.
- Implemented successful business strategies to increase revenue and target new markets.
- Engaged with existing and potential clients to gain insight into needs.
- Contributed to proposal and contract development, negotiations and meetings.
- Oversaw financial management, budget management, accounting and payroll activities.
- Prepared staff work schedules and assigned team members to specific duties.
- Enforced federal, state, local and company rules for safety and operations.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Sales Design Consultant
Elegance Design Center
Northborough, MA
10.2020 - 05.2021
- Placed special orders or called other stores to find desired items.
- Developed and presented customized interior design concepts to clients based on their individual style preferences.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Provided guidance to clients regarding furniture selection, fabric choices, flooring options, lighting fixtures, color schemes.
- Responded promptly to customer inquiries via phone or email about product availability and pricing information.
- Participated in trade shows and networking events to promote company services and increase business opportunities.
- Maintained records related to sales for store management.
- Trained extensively to build product knowledge and best understand company and client expectations.
- Assisted customers in selecting appropriate products that met their needs while staying within their budget limitations.
- Prepared cost estimates for materials needed for each project.
- Established sales goals for department and tracked growth through software.
- Communicated regularly with vendors to ensure timely delivery of products ordered by customers.
- Computed purchases and received and processed cash or credit payment.
- Collaborated with other members of the design team including contractors, architects and vendors.
- Provided technical support when installing purchased items at client homes.
- Created detailed drawings of proposed designs using AutoCAD software.
- Presented floor plans and elevations from computer-guided software and worked with clients to tailor plans to needs.
- Produced AutoCAD layouts for construction clients, detailing wall heights, door locations, appliance placements and stairway builds.
- Conducted in-home consultations with clients to discuss project scope, budget, and timeline expectations.
- Maintained accurate records of customer orders and payment transactions in the company database system.
- Recognized by management for providing exceptional customer service.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Framingham High School
Framingham, MA1998
Skills
Certification
AutoCAD certified in 2D and 3D. Real Estate License certified.
Languages
Portuguese
Native/ Bilingual
Spanish
Full Professional
Websites
References
References available upon request.
Timeline
CEO
Blue Costa Landscape and Construction LLC
09.2021 - Current
Sales Design Consultant
Elegance Design Center
10.2020 - 05.2021
High School Diploma -
Framingham High School
AutoCAD certified in 2D and 3D. Real Estate License certified.
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