Ana White
Torrance,CA
Summary
Dedicated, compassionate, highly motivated and empathetic Human Service Aide with over five years of experience. Providing direct client support and administrative assistance in social work settings. Skilled in case , resource identification, and program implementation. Proven ability to build rapport with clients and collaborate effectively with social workers and other professionals
Overview
25
25
years of professional experience
Work History
Human Service Aide
Department of Family and Children Services
05.2019 - Current
- Update or correct client information and record client interactions by operating a computer system.
- Transports youths to placement or Temporary Shelter Care Facilities directed by professional staff.
- Monitors children in hospital setting.
- Maintains accurate and confidential client records.
- Collaborate with social workers to conduct initial client assessments, gathering information on their background, needs, and challenges.
- Assist social workers in crisis intervention, managing high-risk situations, and providing emotional support to clients in distress.
Parent Coach
Welcome Baby
12.2018 - 05.2019
- Provided support and education during both the prenatal and postpartum periods.
- Help parents learn about feeding, sleeping, and other infant care practices.
- Empathetic support:
- Offered emotional support and feedback to new parents and their families.
- Guided parents on how to help their babies reach developmental milestones.
- Provide and model empathetic support and feedback when working with new moms, babies, and family me.
- Help new parents learn about infant care practices, such as feeding and sleeping.
- Responsible for supporting families, conducting assessments and providing parent education in the areas of prenatal and postnatal care, breastfeeding, parent-infant attachment, child development, home safety and other maternal and child health related topics.
- Manage symptoms, provide emotional support, guide treatment, and offer additional information to patients and families.
- Managed a caseload of over 100 clients.
Home Educator / Case Worker
Pediatric Therapy Network
01.2016 - 12.2018
- Conduct weekly home visits with 10 to 12 families, Including Prenatal. Educating prenatal on healthy eating, baby growth, getting ready for baby, and many more topics.
- Facilitate bi-monthly socialization activities in partnership with other home visitors and families.
- Plan home visits and socialization activities according to home base curriculum and Head Start performance standards.
- Complete developmental screenings and ongoing assessment of eligible children and their families.
- Assist Home Visitation Coordinator and other service area program coordinators with assessing and supporting individual family strengths, needs, choices and child’s development.
- Establish positive, supportive and reciprocal relationships with families, children, and community resources.
- Refer the child and the family to community resources as needed.
- Support the transition of families from Early Head Start to Head Start or other preschool programs.
- Assist parents of children with disabilities to ensure they are involved in the planning and implementation of all EHS program services.
- Participate in weekly and monthly staff meetings for case conferencing and reflective supervision.
- Provide and maintain appropriate data and files of children and families as defined by the Head Start Performance Standards.
- Assist in program evaluation as required by Early Head Start.
- Participate in ongoing professional development to better serve EHS families.
- Participate in reflective Supervision meetings.
- Participate in IFSP or IEP meetings, as required.
- Attend EHS meetings and relevant trainings.
- Demonstrate ability to work independently and as an effective member of a multidisciplinary team.
- Participate in Early Childhood & Family Engagement – EHS & other LAEP departments in staff meetings and trainings.
- Document services, time and expenses in accordance with EHS, and LAEP policies, rules, regulations, and program procedures.
- Maintain a professional attitude, confidentiality, and respect cultural differences.
- Work flexible hours in order to meet the needs of families.
- Perform other duties as assigned.
Teacher Assistant
Nickerson Garden SAGE
01.2008 - 01.2011
- Assist in the educational and social development of pupils under the direction and guidance of the head teacher.
- Provide support for individual students inside and outside the classroom to enable them to fully participate in activities.
- Ability to work with small groups of children 0 to 7 years of age in reading, writing, arts and crafts.
- Undertake other duties from time to time as the head teacher requires.
- Assist Lead Teachers in supervising children in the classroom activities, meals, etc as needed.
- Assist in teaching lesson plans, instructions, and directions of the Lead Teacher.
- Ability to handle small and large groups of children while creating a fun and educational atmosphere in the classroom.
- Take anecdotal notes for DRDP’S.
Nanny
Care Provider
01.2007 - 01.2008
- Care for and stimulate the child both mentally and physically.
- Prepare a varied and well balanced diet.
- Inform parents daily of child's activities and communicate regularly as to how the child is developing.
Teacher Assistant
St Michaels Children’s Center
01.2002 - 01.2005
- Support teacher in daily curriculum agendas.
- Supervise students with indoor and outdoor activities.
- Assist students to understand and apply academic skills.
- Assist in the infant/toddler room.
Sales Associate
Macy’s
01.2000 - 01.2001
- Customer service, cashier and receptionist.
- Maintain sales floor and replenish merchandise shelves.
Education
Bachelor of Arts - Sociology
California State University, Los Angeles
Los Angeles, CA06.2015
Associate of Arts - Child Development
Los Angeles Southwest College
Los Angeles, CA06.2009
Skills
- Ability to understand and share the feelings of others, crucial for building rapport and trust with client
- Strong ability to interact effectively with people from diverse backgrounds and situations
- Ability to prioritize tasks, meet deadlines, and manage time effectively in a fast-paced environment
- Fluency in additional languages relevant to the client population
Timeline
Human Service Aide
Department of Family and Children Services
05.2019 - Current
Parent Coach
Welcome Baby
12.2018 - 05.2019
Home Educator / Case Worker
Pediatric Therapy Network
01.2016 - 12.2018
Teacher Assistant
Nickerson Garden SAGE
01.2008 - 01.2011
Nanny
Care Provider
01.2007 - 01.2008
Teacher Assistant
St Michaels Children’s Center
01.2002 - 01.2005
Sales Associate
Macy’s
01.2000 - 01.2001
Bachelor of Arts - Sociology
California State University, Los Angeles
Associate of Arts - Child Development
Los Angeles Southwest College
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