Ana Williams
Valley,AL
Summary
Proven track record in real estate sales and customer service excellence, notably with 1st Class Real Estate. Expert in negotiation tactics and relationship selling, I've consistently exceeded client expectations through strategic sales strategies and exceptional customer service. Skilled in contract preparation and POS system operation, my approach has significantly boosted sales and client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Sales Associate- Real Estate Agent
1st Class Real Estate
2024.04 - Current
- Presented purchase offers to sellers for consideration.
- Negotiated, facilitated, and managed real estate transactions.
- Developed and maintained relationships with clients through networking, postcards, and cold calling.
- Communicated with clients to understand property needs and preferences.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advised clients on market conditions and property value for informed decision-making.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Coordinated appointments to show tenants and buyers prospective homes.
- Prepared and presented contracts and other legal documents to clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Generated leads for sales and rental properties through cold calls and referrals.
- Followed-up escrow process, coordinated contingency removal of property inspection and maintained timely closing of escrow.
Property Manager/ Sales Associate
Cairn Communities
2023.01 - Current
- Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Coordinated with janitorial and engineering staff on maintenance and upkeep.
- Maintained operational facilities attractive to potential tenants by organizing regular maintenance, major repairs, and capital improvement projects.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- As a licensed manufactured home salesperson, sell the units available for lease to own.
Jewelry Sales Associate
TJMaxx
2021.02 - 2023.01
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Displayed merchandise by arranging in appealing ways to boost sales.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Developed strong rapport with customers and created positive impression of business.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Real Estate Agent
Keller Williams Realty Atlanta Partners Newnan
2013.01 - 2019.11
- Presented purchase offers to sellers for consideration.
- Negotiated, facilitated, and managed real estate transactions.
- Communicated with clients to understand property needs and preferences.
- Marketed and sold property for clients by hosting open houses and advertising online and in print.
- Wrote listings detailing and professionally highlighting property features to increase sales chances.
- Advertised client properties through websites, social media, and real estate guides.
- Maintained connections with clients to encourage repeat business and referrals.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Developed and presented proposals to clients to raise awareness of potential real estate investments.
- Advised clients on market conditions and property value for informed decision-making.
- Reviewed market research data and changed sales plans accordingly.
- Established positive flow of communication with agents, clients, attorneys and personnel involved in closing transactions.
- Coordinated appointments to show tenants and buyers prospective homes.
- Reviewed property listings, interviewed potential clients, accompanied clients to properties and effectively communicated condition of sales.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Prepared and presented contracts and other legal documents to clients.
- Negotiated contracts with buyers and sellers to maximize customer savings.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Educated clients looking to sell or buy on current market conditions, legal requirements, pricing, and mortgages.
- Generated leads for sales and rental properties through cold calls and referrals.
Education
Marketing - Business Administration
Georgia College And State University
Milledgeville, GAMarketing - Business Administration
Florida Institute of Technology-Melbourne
Melbourne, FLSkills
- Customer Needs Assessment
- Promotional support
- Order Processing
- Contract Preparation
- Upselling
- Payment Processing
- Reliable and punctual
- Cold-calling
- Customer Service
- Merchandising understanding
- Negotiation Tactics
- Exceptional customer service
- Relationship selling
- Merchandise Display
Certification
Certified Selling Expert
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate- Real Estate Agent
1st Class Real Estate
2024.04 - Current
Property Manager/ Sales Associate
Cairn Communities
2023.01 - Current
Jewelry Sales Associate
TJMaxx
2021.02 - 2023.01
Real Estate Agent
Keller Williams Realty Atlanta Partners Newnan
2013.01 - 2019.11
Marketing - Business Administration
Georgia College And State University
Marketing - Business Administration
Florida Institute of Technology-Melbourne
Certified Selling Expert
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