Ana Zapata, PA-C
Summary
Board certified Spanish speaking physician assistant with completion of an Internal Medicine and Pediatric residency. Extensive 3+ years of experience as a medical assistant and interpreter. Increased work productivity and patient satisfaction when managing acute and chronic health concerns. Compassionate, personable, and committed to prioritizing quality patient centered care in a practice that encourages the expansion of knowledge and procedure skills.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Internal Medicine and Pediatrics Residency
Physician Assistant, Baptist Health Hardin
10.2022 - 10.2023
- Researched and presented updates on medications, medical conditions, and interesting cases to the medical team, contributing to evidence-based practice improvements within the clinic.
- Participated in inpatient hospital rounds for admitted pediatric patients, enhancing personable attentive care through empathetic bedside manner and detailed history taking.
- Committed to improving the quality of patient care by personally calling patients to discuss lab and imaging results, reducing delayed responses and miscommunication.
- Addressed patients' concerns and symptoms when on call by advising proper care and minimizing unnecessary ER visits.
- Autonomously assessed patients, who could not be seen by their PCP, completed physical exams, and developed diagnosis and treatment plan to help reduce turn over care.
- Assisted supervising physician with assessing 16-22 patients a day by obtaining patients' history, discussing treatment plans, and charting, increasing workflow efficiency and productivity.
Beverly M Gaines M.D. & Associates
Pediatric Medical Assistant
08.2017 - 12.2019
- Created fun and interactive ways to administer immunizations and obtain vitals and lab test from patients; minimizing forceful and stressful experiences for the kids.
- Helped recruit Spanish speaking patients by promoting clinic at Hispanic grocery stores and restaurants, increasing the Spanish speaking patient panel by 20%.
- Established excellent teamwork skills by communicating and supporting my colleagues during busy periods or staff shortages.
- Contributed to building strong patient and physician relationship for Spanish speaking patients by interpreting.
Beverly M Gaines M.D. & Associates
Medical Receptionist
06.2017 - 09.2017
- Shadowed providers, physicians, medical assistants, and front desk employees to obtain a profound understanding on how the clinic works, prepared to fill in any gaps in care.
- Coordinated referrals to specialists, facilitating seamless continuity of care for patients in need of additional services.
- Streamlined 40+ appointment schedules daily for improved patient flow and reduced wait times.
- Enhanced patient satisfaction by providing detailed check out instructions, assisting with prescription refill request and coordinating imaging appointments.
King's Daughter Hospital
Medical Scribe
06.2017 - 08.2017
- Diligently listened to the provider and patient conversation to create a concise note and visit summary, improving the quality of patient center care and productivity.
- Contributed to improved patient compliance and effective communication by clearly documenting medications, procedures, and discharge instructions.
Education
University of Kentucky -
Internal Medicine And Pediatrics Residency
Lexington, KY10.2023
University of Kentucky -
Master of Science Degree in Physician Assistant
Lexington, KY06.2022
Hanover College -
Bachelor of Science in Biochemistry
Hanover, IN05.2017
Skills
- Preventative care and screenings
- Mental health counseling
- Knee joint injection
- Laceration repair
- Patient centered care
- Health and wellness counseling
- Proficient with EPIC EMR
- Family Medicine
- Pediatric clinical conditions and disease
- Annual Physicals
- Medication compliance and safety
Community Leadership
Interpreter, Family Community Clinic, 2019-Present
- Enhance accurate communication between provider and patient by interpreting for Spanish speaking uninsured patients at nonprofit clinic, helping reduce language barriers.
- Advocate for patients needs and ensure patient concerns are properly addressed.
- Collaborate with medical staff to aide with preventative screens, translation of documents and detailed treatment instructions, increasing patient compliance.
Languages
Spanish
Native or Bilingual
Certification
- Board Certified Physician Assistant through National Commission on Certification of Physician Assistants- August, 2022- Present
- Basic Life Support (BLS) - Jan, 2019-Present
- Advanced Cardiovascular Life Support (ACLS) - Jan, 2019-Present
- Pediatric Advanced Life Support (PALS)- May, 2021-May, 2023
References
Available upon request
Timeline
Internal Medicine and Pediatrics Residency
Physician Assistant, Baptist Health Hardin
10.2022 - 10.2023
Beverly M Gaines M.D. & Associates
Pediatric Medical Assistant
08.2017 - 12.2019
Beverly M Gaines M.D. & Associates
Medical Receptionist
06.2017 - 09.2017
King's Daughter Hospital
Medical Scribe
06.2017 - 08.2017
University of Kentucky -
Internal Medicine And Pediatrics Residency
University of Kentucky -
Master of Science Degree in Physician Assistant
Hanover College -
Bachelor of Science in Biochemistry
- Board Certified Physician Assistant through National Commission on Certification of Physician Assistants- August, 2022- Present
- Basic Life Support (BLS) - Jan, 2019-Present
- Advanced Cardiovascular Life Support (ACLS) - Jan, 2019-Present
- Pediatric Advanced Life Support (PALS)- May, 2021-May, 2023
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