Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ana Zeledon

Houston,TX

Summary

Administrative professional offering excellent communication and computer skills. Meets deadlines and works with a high level of multicultural awareness and adaptability. Enthusiastic and well-organized patient access representative with solid background in data entry, schedule management and event planning. Hard-working, highly dependable, multi-tasking with outstanding telephone, scheduling and documentation skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Fire watch/Professional Summary

Experienced with fire hazard detection and prevention in various settings. Utilizes strong observational skills to monitor work areas and identify potential dangers. Knowledge of safety protocols and emergency response procedures enhances team security and operational efficiency.

Professional with experience in overseeing safety protocols and ensuring hazard-free environments. Strong focus on team collaboration and achieving results, adaptable to changing needs. Skilled in monitoring, communication, and emergency response. Reliable, dependable, and prepared for any situation to safeguard people and property.

Reliable and safety-focused construction professional with experience working as a Fire Watch in industrial construction environments. Skilled in monitoring hot-work activities, identifying potential fire hazards, following OSHA and site-specific safety procedures, and maintaining a safe work area. Strong attention to detail, communication, teamwork, and situational awareness. Dependable, hardworking, and able to remain alert and focused during long shifts while working effectively with foremen, welders, and other construction personnel.

Overview

1
1
Certification
13
13
years of professional experience

Work History

Fire Watch/ Hole Watch/Construction Skills

Turner Industries Group
Pasadena, TX
08.2026 - 09.2026

Fire Watch/Hole Watch Duties

Preparation

● Follow OSHA, company, and site-specific fire-safety procedures.

● Identify and remove combustible materials and potential ignition sources.

● Keep fire extinguishers and emergency equipment accessible and ready for use.

● Maintain radio communication with construction teams and emergency personnel.

● Wear required PPE and maintain a clean, organized, and safe work area.

● Remain alert and prepared for changing job-site conditions.

Active Hot-Work Monitoring

● Monitor welding, cutting, grinding, and other hot-work activities for fire hazards.

● Maintain continuous visual surveillance during hot-work operations.

● Watch for sparks, smoke, heat, and other signs of potential fire.

● Report safety concerns promptly to welders, supervisors, and site personnel.

● Stop work when unsafe conditions or fire hazards arise.

Emergency Response

● Respond promptly to alarms, fires, and emergencies according to established procedures.

● Use fire extinguishers and emergency equipment when appropriate and safe.

● Support evacuations and notify emergency services when necessary.

● Maintain communication with construction teams, supervisors, and emergency personnel.

Post-Work Documentation

● Maintain continuous surveillance after hot-work operations are completed.

● Inspect work areas for smoldering materials, hidden fires, or remaining hazards.

● Complete fire-watch logs, permits, and required safety documentation.

● Report post-work hazards and safety concerns to supervisors and site personnel.

Patient Access Registrar

Americas's Emergency Room & Urgent Care
13902 Spring Cypress Road
11.2020 - 07.2026
  • Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy.
  • Collected and entered patient demographic and insurance data into a computer database to establish patient's medical record.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Utilized knowledge of electronic medical record systems and medical terminology to perform diverse data entry tasks.
  • Received patient deductibles and co-pay amounts and discussed options to satisfy remainder of patient financial obligations.
  • Identified insurance payment sources and listed payers in proper sequence to establish chain of payment.
  • Answered telephone calls to offer office information, answer questions and direct calls to staff.
  • Carried out front office duties utilizing data entry skills in framework of medical database.
  • Organized and maintained patient chart filing system to promote quick data finding for staff.
  • Obtained payments from patients and scanned identification and insurance cards.
  • Greeted visitors and initiated triage processes for clients to streamline patient flow.
  • Registered patient information accurately in electronic health records system.
  • Coordinated insurance verification and pre-registration processes for seamless patient flow.
  • Managed front desk operations, ensuring efficient check-in and appointment scheduling.
  • Trained new staff on patient access procedures and best practices for data entry.
  • Collaborated with clinical teams to resolve patient inquiries swiftly and effectively.
  • Conducted regular audits of registration processes, maintaining compliance with healthcare regulations.
  • Implemented process improvements that enhanced registration accuracy and reduced wait times.
  • Improved patient satisfaction by efficiently registering patients and verifying insurance information.
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.

Patient Access Representative

First Choice Emergency Room ( Free standing )
04.2016 - 06.2020
  • Stand and greet patients with great customer service upon arrival.
  • Check in patients in timely manner enter patients on ER schedule to be seen.
  • Give patient registration forms to be filled out and make copies of any important documents.
  • Enter patient demographics, print out labeled patient wristband also verify for security.
  • Four years of front office duties including All Microsoft software , Copy machines, printers, scanning patient's documents in Docutrak system.
  • Verify all types of insurances and collect copays and copayments upon check out
  • Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
  • Obtained patient's insurance information and determined eligibility for benefits for specific services rendered.
  • Performed patient scheduling and registration functions to serve as initial contact point for medical office visits.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

Patient Access Representative ll ( Floater )

UT Physicians Clinic / UT Northeast Hospital Emergency Room
02.2014 - 12.2015
  • Greeted patients with excellent customer service.
  • Assisted patient with any needs necessary.
  • Checked patients In with appointments, verified all types of insurances, made copies of any important documents and scanned in system.
  • Work on referrals in APR worklist for patients needing to go to a specialist.
  • Scheduled appointments for future dates.
  • Answered numerous inbound calls at a fast paced facility.
  • Collected co-pays and copayments then posted to patient's accounts.
  • Closed money batches at the end of shift.
  • Emergency room experienced and front desk.
  • Entered patient's demographics and scan all patients charts in LSS system.

Education

High School Diploma -

L.D Marshall's Academy Home School
13437 Highway 110 Tyler, Tx

Skills

  • Types 45 WPM
  • Bilingual in Spanish
  • Spanish read/write
  • Patient scheduling Check In/Out
  • Highly experienced in Emergency room front office
  • Filing and data archiving
  • Great with faxes,printers, copy machines, scanning, credit card machines, and money handling, etc
  • Fast learner
  • Excellent customer service
  • Fire Watch Skills

  • Fire watch and hot-work monitoring
  • Fire hazard identification and prevention
  • OSHA, company, and site-specific safety compliance
  • Monitoring welding, cutting, grinding, and other hot-work activities
  • Continuous visual surveillance during and after hot work
  • Recognizing sparks, smoke, heat, and potential ignition sources
  • Fire extinguisher and emergency equipment use
  • Emergency response and evacuation support
  • Radio communication with construction teams and emergency personnel
  • Safety reporting and hazard communication
  • Fire-watch logs, permits, and safety documentation
  • PPE compliance and job-site safety
  • Maintaining clean, organized, and hazard-free work areas
  • Ability to remain alert during extended shifts
  • Stopping work when unsafe conditions arise
  • Teamwork, reliability, and attention to detail

Certification

American Heart association BLS for Healthcare providers ( CPR and AED) program.

Timeline

Fire Watch/ Hole Watch/Construction Skills

Turner Industries Group
08.2026 - 09.2026

Patient Access Registrar

Americas's Emergency Room & Urgent Care
11.2020 - 07.2026

Patient Access Representative

First Choice Emergency Room ( Free standing )
04.2016 - 06.2020

Patient Access Representative ll ( Floater )

UT Physicians Clinic / UT Northeast Hospital Emergency Room
02.2014 - 12.2015

High School Diploma -

L.D Marshall's Academy Home School
Ana Zeledon